Kaili Holloway
Southgate,MI
Summary
Focused and hard working individual, self starter who can manage tasks in a timely manner. Ability to communicate effectively and empathically. Strong problem solver who seeks solutions. Known for performing duties with integrity. Dedicated to job responsibilities and the ability to remain calm under pressure.
Overview
4
4
years of professional experience
Work History
Ramp Agent RTSM
Delta Air Lines, Inc
Romulus, MI
05.2022 - Current
- Assess operational needs and use staffing accordingly.
- Use Staff Manager application to review inbound flight loads and distribute tasks to ensure all passenger bags are offloaded.
- Responsible for building employee lines; assigning the tasks for staff to complete.
- Communicate with staff, Delta leaders and Air Control Center to ensure passenger bags are connected in a timely manner using Nexus application.
- Review Mishandled bags and communicate any failures to direct leaders.
- Prepare and deal with weather delays
Librarian/Media Technician
Keppen Elementary School
Lincoln Park, MI
09.2021 - 05.2022
- Kept detailed files on book check outs/returns and maintained library organization.
- Maintained consistent schedule to bring classes to library for reading time and book returns.
- Responsible for all school distributed laptops and dealt with exchanges.
- Created damage reports for all Media Tech.
- Resolved any in-classroom technical issues.
Team Manager
Panera Bread LLC.
Allen Park, MI
06.2020 - 09.2021
- Delegated work to staff, setting priorities and goals.
- Led daily team meetings to review food safety and customer service best practices.
- Conducted interviews, facilitated training and onboarding for new hires.
- Reviewed customer surveys and scores; developed plans to improve.
- Resolved employee and customer conflict.
Education
High School Diploma -
Roosevelt High School
Wyandotte, MI05-2021
Skills
- Baggage Management
- Problem-Solving
- Team Leadership
- Safety Procedures Compliance
- Strong Communication
- Flexibilty
- Ability to work under stress
- Time-managment
Timeline
Ramp Agent RTSM
Delta Air Lines, Inc
05.2022 - Current
Librarian/Media Technician
Keppen Elementary School
09.2021 - 05.2022
Team Manager
Panera Bread LLC.
06.2020 - 09.2021
High School Diploma -
Roosevelt High School
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