Summary
Overview
Work History
Education
Skills
Timeline
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Kaili Reeves

Brownwood,TX

Summary

Dynamic Supervisor at Dairy Queen with a proven track record in training and mentoring staff to enhance customer service and operational efficiency. Skilled in strategic planning and inventory management, I successfully improved customer satisfaction and reduced waste, demonstrating strong leadership and problem-solving abilities to drive team performance.

Overview

12
12
years of professional experience

Work History

Supervisor

Dairy Queen
07.2013 - Current
  • Supervised daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored team members on efficient food preparation techniques.
  • Implemented inventory management practices to reduce waste and improve cost efficiency.
  • Monitored customer satisfaction levels, addressing concerns to enhance service experience.
  • Coordinated scheduled staff shifts, optimizing labor cost and productivity levels.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

High School Diploma -

Paradigm Accelerated Charter School
Early, TX

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Strategic planning
  • Employee motivation

Timeline

Supervisor

Dairy Queen
07.2013 - Current

High School Diploma -

Paradigm Accelerated Charter School

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