kailie keizor

• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Investigated all reported incidents of theft or vandalism on premises.
• Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
• Monitored surveillance cameras and responded to suspicious activity.
• Addressed problems quickly and reported clear information while working under minimal supervision.

• Ensured accurate completion of customs documents for international shipments as required by law.
• Reviewed logistics performance with customers against service agreements, targets and benchmarks.
• Supported logistics department by leveraging existing resources with cost-effective savings.
• Assisted in the development of logistics strategies to support business growth and expansion.
• Implemented inventory control measures to safeguard sensitive items and equipment.
• Utilized logistics software to optimize supply chain processes and improve efficiency.

• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Assisted in training new servers.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Presented menus and answered questions regarding items.
• Cleaned tables and chairs to prepare dining area for next customers.
• Prepared checks, itemizing total meal costs and taxes.

• Loaded and unloaded company trucks with tools, equipment and furniture.
• Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
• Packed household goods, labeling boxes accurately for easy unpacking.
• Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
• Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
• Adhered to safety regulations while operating company vehicles; wearing proper safety gear when handling large pieces of furniture or equipment.

• Checked personal identifications during alcohol and tobacco sales.
• Helped with purchases and signed customers up for rewards program.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Used suggestive selling techniques to promote add-on sales.

• Inspected merchandise for damage prior to loading or unloading.
• Kept track of inventory levels while loading and unloading vehicles and ensured accuracy at all times.
• Filled in and organized partial pallets.
• Unloaded products from incoming transports.
• Operated a variety of equipment such as dollies, hand-trucks, pallet jacks. to transport product throughout the warehouse.

• Supported sales team members to drive growth and development.
• Resolved customer complaints promptly and efficiently.
• Adjusted bills and refunded money to resolve customers' service or billing complaints.
• Updated databases with new and modified customer data.
• Provided accurate information about products and services to customers.
• Developed positive relationships with customers through friendly interactions.
• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Answered customer inquiries and provided accurate information regarding products and services.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Responsible for cleaning and reporting any safety hazards to management.

Training new hires.

• Sanitized all areas of the hotel lobby and public restrooms.
• Maintained and organized cleaning supplies stock.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.

• Lift heavy items over 50 pounds
• Drive forklift
• Load pallets onto semi truck