Kailin Taylor
De Forest,WI
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
Work History
Bartender
Pinseekers
DeForest, WI
10.2023 - 09.2024
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
Server
Pinseekers
DeForest, WI
09.2023 - 08.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Customer Service Associate
Walgreens
DeForest, WI
12.2021 - 08.2023
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Greeted customers and identified their needs.
- Handled cash register operations accurately during peak times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Performed additional duties as assigned by management team.
Cashier
Fleet Farm
DeForest, WI
09.2019 - 11.2021
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
BBA - Business Administration And Management
University of Wisconsin, Oshkosh
Oshkosh, WI05-2027
High School Diploma -
DeForest Area High School
DeForest06-2023
Skills
- Customer service
- Inventory management
- Sales techniques
- Cash handling
- Team collaboration
- Conflict resolution
- Food running
- Outgoing personality
- Strong multitasking
- Highly reliable
Affiliations
- Managed Boy's Varsity Lacrosse 2019-2023
Accomplishments
- Awarded Magna Cum Laude
Timeline
Bartender
Pinseekers
10.2023 - 09.2024
Server
Pinseekers
09.2023 - 08.2024
Customer Service Associate
Walgreens
12.2021 - 08.2023
Cashier
Fleet Farm
09.2019 - 11.2021
BBA - Business Administration And Management
University of Wisconsin, Oshkosh
High School Diploma -
DeForest Area High School