Kailin Riley
Stillwater,OK
Summary
Detail-oriented Administrative Assistant with a strong background in Industrial Engineering and Management, recognized for excellence in event planning and communication. Proven ability to manage front office operations efficiently while cultivating positive relationships in fast-paced environments. Committed to enhancing customer experiences and streamlining administrative processes in any environment.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Industrial Engineering and Management
Stillwater, OK
08.2024 - 05.2025
- Managed the front office.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information and/or transferring callers to appropriate personnel.
- Assisted students, staff, and faculty.
- Basic clerical duties/Event Planning.
- Scanning files and obtaining confidentiality.
Service BDC Agent
Street Toyota
Amarillo, Tx
03.2022 - 06.2023
- Managed inbound and outbound calls.
- Monitored and advised rentals.
- Used good communication skills with customers.
- Determined customer automotive needs by asking relevant questions and working to develop relationships.
Customer Service
Belmar Bakery
Amarillo, Tx
06.2021 - 03.2022
- Assisted customers in various parts of the bakery.
- Monitored calls and orders via phone.
- Handled the cash register throughout the day.
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
Education
Bachelor of Architecture -
Oklahoma State University
Stillwater, Oklahoma05.2027
High School Diploma -
Bushland High School
Bushland, TexasSkills
- Time Management
- Event Planning
- Networking
- Communication Skills
- Detail-Oriented
- Administrative Operations
Awards
- OSU Out-of-State Achievement Scholarship, 2023-25
- STEM-Dolese Scholarship, 2023
- WT Student Services Scholarship, 2023
References
- Tammy Abbott, IEM Senior Accounting Specialist, tammy.abbott@okstate.edu
- Alison McAleavy, IEM Administrative Support Specialist, alison.mcalleavy@okstate.edu
- Holly Horn, COO and Senior Vice President of C.S.I Group, (405)627-9091
Timeline
Administrative Assistant
Industrial Engineering and Management
08.2024 - 05.2025
Service BDC Agent
Street Toyota
03.2022 - 06.2023
Customer Service
Belmar Bakery
06.2021 - 03.2022
Bachelor of Architecture -
Oklahoma State University
High School Diploma -
Bushland High School
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