Kailo Newman
Topeka
Summary
Dedicated professional skilled in customer service, reliability, and conflict resolution. Proven ability to work at a fast pace, and love to learn new things. Trying to find the place that makes me feel like home.
Overview
6
6
years of professional experience
Work History
Cashier/Sales Associate
Dollar General
03.2025 - 01.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring a welcoming atmosphere for customers.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
Direct Support Professional
Equiventure Farms
11.2024 - 01.2025
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Developed and implemented personalized support plans to meet unique client needs.
- Monitored client progress and adjusted care strategies based on individual responses.
- Educated clients on life skills, fostering confidence and self-sufficiency in various settings.
- Trained new staff on best practices for direct support, ensuring consistency in care approaches.
- Advocated for clients' rights and needs within the community, enhancing their access to resources.
- Conducted regular assessments to identify areas for improvement in service quality and client outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier/Cook's Assistant
Taco Tico
01.2020 - 11.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash management, ensuring accurate currency handling and reporting.
- Resolved customer complaints swiftly, contributing to positive store reputation.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Highland Park High School
TopekaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
- Complex Problem-solving
Languages
English
Full Professional
Timeline
Cashier/Sales Associate
Dollar General
03.2025 - 01.2026
Direct Support Professional
Equiventure Farms
11.2024 - 01.2025
Cashier/Cook's Assistant
Taco Tico
01.2020 - 11.2022
High School Diploma -
Highland Park High School