Kailyn LeBlanc

• Dedicated RBT Lead specializing in team cohesion and staff competency. Proven success in improving RBT retention and performance through the creation of exam prep study groups and personalized mentorship. Combines strong clinical oversight with a focus on workplace culture, regularly organizing team events to enhance interpersonal connections and morale. Expert in maintaining high standards of care while ensuring a supportive, high-energy environment for the entire clinical team.

• Supported classroom instruction by assisting teachers with lesson plans and educational materials.
• Monitored student behavior and academic progress, ensuring a positive learning environment.
• Facilitated communication between students, parents, and staff to address individual needs.
• Implemented individualized support strategies for students with special needs to enhance learning outcomes.

• Participated actively in industry conferences and trade shows to expand network and generate new business opportunities
• Collaborated with cross-functional teams including marketing, product development, and customer service to drive sales initiatives
• Provided exceptional customer service throughout the entire sales cycle, addressing inquiries promptly and resolving issues efficiently
• Trained new team members on product knowledge, selling techniques, and company policies/procedures

• Provided efficient service to 2,000 guest per week. Responsible for efficiently completing all opening and closing procedures. Followed and maintained all industry standards and set the example for all team members. Thoroughly monitored several safety points and temperatures through each day. Handled all guest issues with 100% guest delight 100% of the time. Completed 5 sets of schedules each week in a timely manner.

Responsible for supporting students and teachers in class in instructional and non-instructional settings. Reinforcing class material and skills from the classroom teacher. Supporting students academically as well as with their social-emotional learning. Adaptive to IEP needs and goals.

• Responsible for ensuring customers have a pleasant experience in the restaurant and receive their orders in a timely fashion. Memorized 30+ entrees and specials to accurately provide customizations to each one of my guests. Delivering service to an average of 65 customers per night in a relaxed “upscale dining” setting.

• # Responsible for supporting students and teachers in day-to-day classroom instruction in a substantially separate classroom. Worked 1:1 with students & ran small group instruction to assist students in reaching benchmark objectives. CPI certified; achieved passing score on Para Pro exam.

• # Responsible for safely operating heavy machinery, stocking over 1,000 units per day, and keeping up with workplace goals for specific shifts. Temporary employment for the holiday season.

• # Responsible for ensuring customers have a pleasant experience in the restaurant and receive their orders in a timely fashion. Delivering service to an average of 90 customers per night in a fast-paced sports bar setting.

• # Responsible for sales within the store as well as on-line sales. Handling returns, layaways, credit card applications, payments, and disputes.