Kailynn Mayfield
Horseshoe Bay,TX
Summary
Results-driven Assistant Store Manager experienced in team leadership and operational management. Achieved high productivity and efficiency through effective inventory management, staff training, and sales strategy implementation. Focused on enhancing customer experiences and driving business growth through strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Dollar General
Cottonwood, TX
04.2024 - 01.2026
- Assisted in managing daily store operations and staff activities.
- Coordinated inventory management and restocking procedures for merchandise.
- Ensured compliance with company policies and safety standards.
- Provided training and support to new employees on store procedures.
- Handled customer inquiries and resolved issues promptly and effectively.
- Collaborated with team members to create a positive shopping environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Coordinated with vendors to secure product availability at competitive prices.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Sandwich Artist
Subway
Cottonwood
02.2022 - 08.2022
- Prepared fresh sandwiches according to customer specifications and company standards.
- Maintained cleanliness of workstations and dining areas to ensure safety and hygiene.
- Assisted customers in selecting menu items and answering product-related questions.
- Operated cash register, processed transactions, and handled customer payments accurately.
- Stocked ingredients and supplies to ensure availability during peak hours of service.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
Cook
Sonic
Marble Falls, Texas
07.2020 - 02.2022
- Prepared food items according to Sonic's standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in training new cooks on food preparation and safety protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Adapted to fast-paced environment by prioritizing tasks effectively during rush periods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Organized storage areas for efficient usage of space.
Education
East High School
Victoria, TXSkills
- Inventory management
- Inventory control
- Stock management
- Order processing
- Cash management
- Cash auditing
- POS systems operations
- Store organization
- Store opening and closing
- Operations oversight
- Staff scheduling
- Shift scheduling
- Employee scheduling
- Employee training
- Customer service
- Customer relationship management
- Relationship building and management
- Communication skills
- Problem solving
- Compliance adherence
- Marketing and promotions
- Systems and software expertise
- Customer relationship management
Timeline
Assistant Store Manager
Dollar General
04.2024 - 01.2026
Sandwich Artist
Subway
02.2022 - 08.2022
Cook
Sonic
07.2020 - 02.2022
East High School