Kain Baker
Little Rock,AR
Summary
Professional mover with solid expertise in handling, transporting, and assembling furniture with precision and care. Known for strong focus on team collaboration, adaptability to changing needs, and reliability. Skilled in safe lifting techniques, spatial awareness, and customer service, ensuring efficient and damage-free moves. Recognized for maintaining high standards and consistently delivering results in demanding environments.
Overview
10
10
years of professional experience
Work History
Online Grocery Associate
Walmart
Bryant, AR
11.2023 - 02.2026
- Managed online grocery order fulfillment, ensuring accuracy and timeliness of deliveries.
- Trained new associates on operational processes and customer service standards.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Collaborated with team members to enhance workflow efficiency in order picking and packing.
- Resolved customer inquiries regarding online orders, improving overall satisfaction rates.
- Streamlined communication between departments to enhance coordination for online grocery operations.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
Traffic Control Flagger
Arkansas Sign and Barricade
Little Rock, AR
06.2022 - 11.2023
- Directed traffic flow to ensure safety and compliance in construction zones.
- Coordinated with construction crews to establish safe work environments.
- Monitored pedestrian movements to prevent accidents and enhance safety.
- Trained new flaggers on best practices for effective traffic control.
- Collaborated with local authorities to update traffic control plans as needed.
- Evaluated traffic patterns to optimize flagging strategies for efficiency.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
- Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
Furniture Mover
Art of Design
Little Rock, AR
05.2021 - 05.2022
- Conducted inventory checks to verify accuracy of items being moved.
- Managed schedules to optimize delivery routes and minimize delays.
- Resolved customer concerns promptly, enhancing overall satisfaction with services.
- Led team in maintaining high standards of cleanliness and organization in vehicles.
- Moved furniture and boxes using utility dolly and truck ramp.
- Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Inspected items for damage and reported issues to supervisor for resolution.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Unpacked and repacked items in different quantities and configurations for shipment.
Furniture Mover
Gregorys Moving and Delivery
Little Rock Ar
05.2019 - 05.2021
- Operated moving equipment to ensure safe and efficient transport of furniture.
- Collaborated with team members to strategically plan and execute moves.
- Trained new staff on safety protocols and best practices for handling items.
- Implemented streamlined processes for packing and loading furniture securely.
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 150 lbs.
Cart Attendant
Walmart
Benton, AR
12.2018 - 05.2019
- Collected and organized shopping carts from parking lot to store entrance efficiently.
- Assisted customers with locating items and provided information on store layout.
- Maintained cleanliness and safety standards in cart storage areas.
- Collaborated with team members to ensure optimal cart availability during peak hours.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
Cashier
Dunkin' Donuts
Bryant, AR
01.2016 - 11.2018
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained high standards of cleanliness and organization in service area to enhance customer experience.
- Assisted customers with menu selections, providing detailed product knowledge to promote sales.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Trained new staff on cashier procedures and customer interaction protocols to ensure consistency.
- Managed inventory levels, restocking supplies as needed to prevent shortages during busy shifts.
- Resolved customer complaints and inquiries promptly, fostering a positive environment for patrons.
Education
High School Diploma -
Bryant High School
Bryant, ARSkills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Quick learner
- Heavy lifting
- Time management
- Problem-solving skills
- Physical fitness
- Proper technique
- Adaptability to change
- Safe lifting techniques
- Verbal and written communication
- Teamwork
- Stress tolerance
Timeline
Online Grocery Associate
Walmart
11.2023 - 02.2026
Traffic Control Flagger
Arkansas Sign and Barricade
06.2022 - 11.2023
Furniture Mover
Art of Design
05.2021 - 05.2022
Furniture Mover
Gregorys Moving and Delivery
05.2019 - 05.2021
Cart Attendant
Walmart
12.2018 - 05.2019
Cashier
Dunkin' Donuts
01.2016 - 11.2018
High School Diploma -
Bryant High School