Kaina Walker
San Antonio,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Supervisor
QTC Management
11.2021 - Current
- Oversee the performance of the designated team to meet operational objectives related to timeliness, quality, and customer service.
Interim Operations Manager
QTC Management
10.2023 - 01.2024
- Oversee processes and procedures to guarantee the timely and high-quality execution of work in alignment with clients' contractual commitments.
Substance Abuse Clinical Supervisor
Centurion Health Services
04.2020 - 08.2021
- Coordinate site/unit behavioral/mental health services by provision of administrative support, supervision, and patient monitoring.
Substance Abuse Counselor
CONNECTIONS COMMUNITY
09.2015 - 04.2020
- Assess new clients and gather information to diagnose for substance use disorders.
Security Supervisor
Covenant Security Services
03.2008 - 10.2014
- Management, narrative report writing on incidents and daily occurrences.
Education
Master of Science - Social Work
Widener University
Chester, PA12-2023
Skills
- Staff Supervision
- Operations Management
- Logistics Coordination
- Safety oversight
- Risk Management
- Quality Assurance
- Compliance Management
- Performance monitoring
- Project Management
- HR knowledge
- Management
- Team Training
- Delegation
Certification
- Lean Six Sigma Green Belt, PMI- 9/2024-9/2029
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsWork-life balanceHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Interim Operations Manager
QTC Management
10.2023 - 01.2024
Operations Supervisor
QTC Management
11.2021 - Current
Substance Abuse Clinical Supervisor
Centurion Health Services
04.2020 - 08.2021
Substance Abuse Counselor
CONNECTIONS COMMUNITY
09.2015 - 04.2020
Security Supervisor
Covenant Security Services
03.2008 - 10.2014
Master of Science - Social Work
Widener University
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