Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kainat Ikram

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Operations Manager

LA Fitness
04.2025 - Current
  • Managed daily club operations to ensure smooth functionality and member satisfaction
  • Trained and mentored staff on SOPs and customer service best practices.
  • Implemented accountability systems that increased staff performance and boosted scores by 35%.
  • Oversaw purchasing, inventory, and supply restocking to avoid shortages
  • Assisted the sales team to support roll out of initiatives, driving stronger member engagement and retention.
  • Maintained compliance with safety standards, including OSHA and fire safety.

Front Desk Receptionist

LA Fitness
10.2022 - 04.2025
  • Greeted and assisted visitors, ensuring a welcoming atmosphere at front desk.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Train and mentor new front desk staff, ensuring adherence to company policies and standards.
  • Manage client records, scheduling, and membership processing efficiently.
  • Handle conflict resolution and customer concerns to maintain a positive member experience.
  • Assist in daily operational tasks, improving efficiency and reducing downtime.

Teacher's Assistant

Farmingdale Child Care
09.2023 - 03.2024
  • Assisted teachers in delivering engaging lesson plans and instructional materials.
  • Supported student learning through individualized attention and tailored academic resources.
  • Collaborated with educators to implement classroom management strategies effectively.
  • Monitored student progress, providing constructive feedback to enhance understanding and performance.

Customer Service Associate Cashier

Stop & Shop
2021 - 2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing accurate product information and support.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash and credit transactions, ensuring accuracy in balancing registers.

Home Health Aide (CDPAP)

All Metro Health Care
2020 - 2022
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Administered prescribed medications and monitored patient responses for any adverse effects.
  • Maintained accurate records of patient care and progress, enhancing communication with healthcare teams.
  • Educated families on care plans and health management strategies to promote independence.

Education

Computer Science

Farmingdale State College
Farmingdale, NY
01-2026

High School Diploma -

Huntington High School
Huntington, NY
01-2020

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously

Certification

First Aid CPR AED, Cintas First Aid & Safety, Mason

Timeline

Operations Manager

LA Fitness
04.2025 - Current

Teacher's Assistant

Farmingdale Child Care
09.2023 - 03.2024

Front Desk Receptionist

LA Fitness
10.2022 - 04.2025

Customer Service Associate Cashier

Stop & Shop
2021 - 2022

Home Health Aide (CDPAP)

All Metro Health Care
2020 - 2022

Computer Science

Farmingdale State College

High School Diploma -

Huntington High School

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