Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
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Kaine Cross

Kaine Cross

Cookeville,TN

Summary

Personable HR Specialist with solid background in talent acquisition, project coordination, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HR Specialist

Amazon
03.2022 - 01.2023
    • Managed payroll processing and benefits to compensate employees for service rendered.
    • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
    • Assisted with writing job postings and job descriptions for boards.
    • Developed and maintained positive relationships with external vendors and benefits administrators to establish trust and rapport.
    • Created and delivered HR training sessions to staff, managers and executives.
    • Administered employee benefits programs and assisted with open enrollment.
    • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
    • HRIS Systems: Dali, Pano, MyTime, Chime, Workday

HR Assistant

Amazon
09.2021 - 03.2022
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.

Technical Coordinator

Cesare Inc.
10.2016 - 09.2021
  • Monitored and tracked project progress to support timely completion.
  • Negotiated and managed project budgets to meet goals.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Oversaw work of technical team and tracked progress against assignment objectives.
  • Develop a pool of qualified candidates in problem solving methods
  • Pipeline from: LinkedIn, CareerBuilder, Robert Half, Indeed and Networking methods
  • Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs.
  • Screen applicants to evaluate if they meet the position requirements via hiring, administrative assistance, employee relations, performance management and onboarding
  • Ability to proactively network and establish effective working relationships, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer
  • Strong communication skills, organizational and negotiation skills

Recruiting Manager

NPC International Inc.
01.2012 - 10.2016
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience
  • Customized wording of job profiles, social media techniques and website subscriptions
  • Set and conveyed recruitment goals to downstream staff
  • Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement
  • Spearheaded operations of 1000s business development executives charged with all aspects of recruitment functions
  • Excellent verbal communication skills
  • Proven ability to manage customer contacts in a fast-paced environment of 60+ calls per day
  • Experience handling difficult calls and successfully applying de-escalation techniques using multiple HRIS systems (Pano, Dali, Mytime, Google Suite, Excel, Word, PowerPoint, Outlook)
  • Verify 100+ customers information per day by comparing it to source documents via data
  • Maintaining a positive, empathetic, and professional attitude
  • Ensure customer satisfaction and provide professional customer support

Education

Bachelor of Science - Business Administration and Management

Metropolitan State University of Denver
Denver, CO
05.2019

Associate of Science - General Studies

Arapahoe Community College
Littleton, CO
05.2017

High School Diploma -

Eaglecrest High School
Centennial, CO
05.2015

Skills

  • Employee Relations
  • Microsoft Windows
  • Microsoft Outlook
  • Risk Management
  • Talent Acquisition
  • Google Docs
  • Microsoft Access
  • Microsoft Word
  • HRIS Applications
  • Schedule Management
  • Timely Project Completion
  • Team Coordination

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 25-50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of Amazon HR Background in the development of Alexa.

Certification

HIPAA Professional (HIPAAP) - HIPAA HR Recruiting Data Management Project Management Human Resources (HR)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

HR Specialist

Amazon
03.2022 - 01.2023

HR Assistant

Amazon
09.2021 - 03.2022

Technical Coordinator

Cesare Inc.
10.2016 - 09.2021

Recruiting Manager

NPC International Inc.
01.2012 - 10.2016

Bachelor of Science - Business Administration and Management

Metropolitan State University of Denver

Associate of Science - General Studies

Arapahoe Community College

High School Diploma -

Eaglecrest High School

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Kaine Cross