Kaini Ma
Sacramento,CA
Summary
Proactive and customer-oriented, my time at Mr Sun Tea showcased exceptional cash handling and customer service skills. Achieved high accuracy in transactions, enhancing customer satisfaction and sales through personalized service and product knowledge. Introduced customers to products based on preference. Excelled in team collaboration and time management, significantly contributing to a positive purchasing experience.
Overview
1
1
year of professional experience
Work History
Cashier
Mr Sun Tea
10.2022 - 01.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Computer Science
Cosumnes River College
Sacramento, CA05-2026
High School Diploma -
Elk Grove High School
Elk Grove, CA05-2024
Skills
- Returns processing
- Time management skills
- Money handling
- Cash handling
- Proficient in math
- Team collaboration
- Customer service
- Inventory restocking
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Interests
- Graphic Design
- Creative Writing
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Video Game Design
- Personal Development and Self-Improvement
- Fashion and Style
- Crafting and DIY Projects
Timeline
Cashier
Mr Sun Tea
10.2022 - 01.2024
Associate of Science - Computer Science
Cosumnes River College
High School Diploma -
Elk Grove High School
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