Kainoa Mahakian
Whittier,California
Summary
Hardworking and reliable customer service professional with several years of experience in customer interaction, retention, order processing, and attention to detail. Eager to leverage skills and knowledge gained through both hands-on work and formal education to contribute to a dynamic and growth-focused team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beer Merchandiser
Harbor Distributing
06.2024 - Current
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Receiver / Training Ambassador
Amazon Fresh
12.2021 - 01.2024
- Compared shipping orders and invoices against contents received to verify accuracy.
- Built and maintained professional relationships with vendors and suppliers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept work areas clean, safe, and organized.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Senior Lube Technician
Valvoline Instant Oil Change
09.2018 - 03.2020
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Greeted customers and answered questions about oil changes and other services.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Kept shop areas neat, clean, and free of safety hazards.
- Supervise employees to complete tasks in the absence of store management.
- Open and close the store following proper procedure and balance register for morning deposits.
Grocery Associate
Smart And Final
08.2015 - 09.2018
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Education
Automotive Engineering
Fullerton College
Fullerton, CAHigh School Diploma -
La Serna High School
Whittier06-2014
Skills
- Proficient with Microsoft Word, Excel, and Google Sheets
- Excellent communication and problem solving skills
- Ability to work in a fast-paced environment
- Well-organized, able to multitask but also attentive to detail
Accomplishments
- Supervised team of 12 staff members.
Certification
- Electric Pallet Jack Certification, Smart and Final - 2017
Timeline
Beer Merchandiser
Harbor Distributing
06.2024 - Current
Receiver / Training Ambassador
Amazon Fresh
12.2021 - 01.2024
Senior Lube Technician
Valvoline Instant Oil Change
09.2018 - 03.2020
Grocery Associate
Smart And Final
08.2015 - 09.2018
Automotive Engineering
Fullerton College
High School Diploma -
La Serna High School
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