Summary
Overview
Work History
Education
Skills
Timeline
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Kairahn Bolling

Phoenix,AZ

Summary

Dynamic leader and problem-solver with a proven track record at Southwest Airlines, enhancing operational efficiency and customer satisfaction. Excelled in ramp service and team leadership, fostering safety compliance and exemplary customer service. Demonstrated flexibility and responsibility, ensuring smooth operations and positive outcomes in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Ramp Agent

Southwest Airlines
05.2023 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.

Ambassador

Clearme
01.2022 - 09.2023
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Team Lead

Wendy’s
02.2018 - 10.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

High School Diploma -

Laurel High School
Laurel, MD
05.2020

Skills

  • Problem-Solving
  • Ramp service
  • Safety Procedures Compliance
  • Safety Procedures
  • Customer Service
  • Team Leadership
  • Crew assistance
  • Flexible Schedule
  • Dependable and Responsible
  • Ramp Checklist Completion

Timeline

Ramp Agent

Southwest Airlines
05.2023 - Current

Ambassador

Clearme
01.2022 - 09.2023

Team Lead

Wendy’s
02.2018 - 10.2020

High School Diploma -

Laurel High School

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Kairahn Bolling