Kairo Johnson
Lagrange,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Assistant
Wheat Family Dental
09.2025 - Current
- Verifying insurance benefits
- Explaining treatment costs and payment options
- Processing payments and maintaining accurate financial records
- Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
- Assisted in developing new client relationships resulting in significant revenue growth for the company.
- Managing appointment confirmations, reminders, and cancellations
Lead Dental Hygiene Assistant
Ambrose Pediatric Dentistry
07.2024 - 09.2025
- Built strong relationships with customers through positive attitude and attentive response.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Oversaw inventory management processes including purchasing office supplies and equipment ensuring cost-effective procurement strategies.
- Acted as the main point of contact between executive leadership and support staff, facilitating effective communication within the organization.
- Led a team of assistants, ensuring timely completion of projects and maintaining high-quality standards.
Clinical Review Technician
Prime Therapeutics LLC
10.2023 - 02.2024
- Reviewed patient claims for medical necessity, completeness and accuracy to support billing and payer requirements.
- Assisted in the appeals process for denied claims, tracking resolutions.
- Maintained HIPAA compliance and contributed to audits and payer reviews.
Engineer
U.S Army Reserve
04.2014 - 12.2019
- Enhanced bridge safety by conducting regular inspections and maintenance tasks.
- Assemble and dismantle floating and fixed bridge systems.
- Load/unload bridge components using cranes or heavy equipment
- Work under combat and time-sensitive conditions, especially suring mobility operations.
Education
Bachelor of Arts - Business Administration
Strayer University
05-2030
General Studies
EBLA Academy
Milledgeville, GA05-2013
Skills
- Patient Billing and Insurance Coordination
- Customer Service and Communication
- Attention to Detail
- Administrative and Software Skills
- Time Management
- Microsoft Excel
- Email Correspondence
- Adaptability
- Problem Solving
- Data Entry
- 10-Key Proficiency
- Teamwork and collaboration
Certification
- First Aid/CPR Certified
Timeline
Business Assistant
Wheat Family Dental
09.2025 - Current
Lead Dental Hygiene Assistant
Ambrose Pediatric Dentistry
07.2024 - 09.2025
Clinical Review Technician
Prime Therapeutics LLC
10.2023 - 02.2024
Engineer
U.S Army Reserve
04.2014 - 12.2019
General Studies
EBLA Academy
Bachelor of Arts - Business Administration
Strayer University