Kairy Rodriguez
Sun Valley,California
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Willing to take on any task to support team and help business succeed.
Overview
15
15
years of professional experience
Work History
Reception / Administrative Assistant
Hudson Pacific Properties
Los Angeles, CA
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Coordinator - National Operations
Unibail-Rodamco-Westfield
Los Angeles, California
05.2020 - 10.2023
- Provided confidential administrative assistance and day-to-day calendar management for the SVP of Flagship Operations
- National contract management
- Obtained and maintained national contract vendor business licenses and insurances to ensure they are in company policy
- Arranged and processed national invoice contracts, third party payroll and recurring set payments per contracts
- Preserved files and records with effective filing systems
- Conducted regular status meetings with team members to discuss department updates and address concerns on pipeline projects
- Coordinated onboarding, and training of new team members
- Organized events, meetings, and travel arrangements for staff
- Coordinated communications between team members and departments
- Evaluated project outcomes against original objectives to identify areas for improvement
- Managed schedules and deadlines for multiple projects simultaneously.
- Entered data, generated reports, and produced tracking documents.
Marketing Associate
Unibail-Rodamco-Westfield
Los Angeles, California
03.2019 - 05.2020
- Work and support center marketing teams in organizing various projects
- Track existing marketing campaigns to completion and report on results
- Assisted the VP, Center Marketing in day-to-day activities including the coordination and management of meetings and schedules, email management and other general office duties
- Schedule monthly department meetings
- Prepare presentations, spreadsheets, and reports as needed
- Arrange travel by booking accommodations and reservations
- New hire on-boarding assistance; successfully plan and execute on-boarding managers and department employees
- Process and pay all of department invoices all while ensuring coding is correct and true
- Updated company website regularly with new content or changes as required
- Trained new hires on company protocols, software systems, and job responsibilities.
Receptionist
Unibail-Rodamco
Los Angeles, California
06.2017 - 03.2019
- Answer, screen and forward high-volume phone calls with courteous and professional communication
- Organized master calendar, scheduling appointments, meetings, and events for staff
- Work on daily press clips and distribute to global executives and company
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
- Greeted incoming guests and directed individuals to appropriate personnel
- Submitted work orders and scheduled repairs for general office space and equipment
- Prepared conference rooms for meetings by setting up chairs, tables, projectors, refreshments if required
- Provided basic troubleshooting assistance for minor technical issues with computers or other equipment in reception area
- Assisted with administrative tasks such as filing, copying, and data entry as needed
- Updated spreadsheets with trackable metrics and created reports
- Maintained well-organized physical and digital records.
Quality Administration Assistant
Otto Avionics Instruments
Sun Valley, California
01.2017 - 04.2017
- Responsible for having all employees trained up-to-date
- Answer high volume phone calls with courteous and professional communication
- Supported workflow of daily administrative tasks to achieve targets and deadlines
- Supported human resources department by updating employee files as needed
- Prepared meeting agendas, recorded minutes, and distributed documentation to attendees
- Entered data accurately into spreadsheets and databases for record-keeping purposes
- Trained new administrative staff members in company procedures and best practices.
Supply Chain Coordinator/Purchasing Agent
S&H Machine
Burbank, California
05.2015 - 10.2016
- Called suppliers daily to ensure time delivery dates
- Contacted and visited suppliers in person regarding any issues
- Maintaining professional relationships with customers and vendors
- Scheduling meetings with customers, suppliers, and vendors
- Assisted suppliers with any questions regarding their purchase order instructions
- Generate purchase orders
- Negotiated best Supplier terms, pricing, and delivery
- Coordinated supply chain operations across planning, logistics and warehouse operations
- Supported on-time production with properly sequenced deliveries and supply chain operations
- Managed relationships with suppliers and negotiated contracts to optimize pricing.
Shipping and Receiving Coordinator
S&H Machine
Burbank, California
12.2014 - 05.2015
- Ensured product processed for shipping and delegated to correct courier
- Performed daily inventory checks
- Accepted and inspected received products
- Overseeing the Shipping and Receiving priorities, work assignments and shipping methods
- Assisted with scheduling drivers for deliveries
- Managed claims process for damaged or lost shipments by working directly with carriers to resolve disputes
- Worked closely with purchasing department to manage inbound shipments from suppliers, coordinating delivery schedules as needed
- Maintained accurate records of all outgoing shipments, ensuring timely delivery to customers
- Coordinated shipping schedules and deliveries for domestic and international shipments
- Tracked shipment statuses in real-time, providing updates to customers and resolving any issues that arose during transit.
Lead Cashier
HD Supply Repair & Remodel
North Hollywood, California
02.2014 - 11.2014
- Corrected problems with team members using training and disciplinary actions
- Worked with store managers to evaluate cashier staffing needs and identify coverage gaps
- Trained cashier team in register operation, customer service procedures, and merchandising
- Assisted customers or junior cashiers with returns and price overrides
- Cross-trained additional employees and adapted workflows to meet current needs
- Managed schedules, assignments and breaks to maximize staffing levels
- Issued and verified cash drawers, completed daily sales reports, and reconciled cash drawers following shifts for consistent store opening and closing
- Conducted daily cash audits and reconciled discrepancies with total sales
- Trained new cashiers on register procedures and customer service protocols.
Customer Service Representative
HD Supply Repair & Remodel
North Hollywood, California
05.2010 - 02.2014
- Assisted customers with any questions or concerns of in-stock and special-order questions
- Responded promptly to customer inquiries over phone and/or e-mail
- Handled customer inquiries, payments, and service requests
- Managed customer calls efficiently in fast-paced call center environment
- Addressed and resolved customer concerns and complaints
- Followed up on unresolved cases to keep customers informed of progress towards solution
- Processed orders, prepared correspondences, and completed required documentation.
Cashier
HD Supply Repair & Remodel
North Hollywood, California
09.2009 - 05.2010
- Operated POS systems to process payments, verify pricing and monitor stock levels
- Balanced cash drawer at beginning and end of each shift
- Kept clean, organized, and well-stocked checkout areas
- Offered customers information about upcoming promotions and available items
- Stocked store shelves and endcaps with merchandise.
Education
High School Diploma - General Education
John Francis Polytechnic High School
Sun Valley, CA06.2009
Skills
- Project Management
- Database Management
- Contract Management
- Document Management
- Scheduling and Calendar Management
- Client Relations
- Microsoft Word
- Problem Solving
- Effective Communication
- Office Administration
- Microsoft Excel
- Microsoft Outlook
Timeline
Reception / Administrative Assistant
Hudson Pacific Properties
04.2024 - Current
Coordinator - National Operations
Unibail-Rodamco-Westfield
05.2020 - 10.2023
Marketing Associate
Unibail-Rodamco-Westfield
03.2019 - 05.2020
Receptionist
Unibail-Rodamco
06.2017 - 03.2019
Quality Administration Assistant
Otto Avionics Instruments
01.2017 - 04.2017
Supply Chain Coordinator/Purchasing Agent
S&H Machine
05.2015 - 10.2016
Shipping and Receiving Coordinator
S&H Machine
12.2014 - 05.2015
Lead Cashier
HD Supply Repair & Remodel
02.2014 - 11.2014
Customer Service Representative
HD Supply Repair & Remodel
05.2010 - 02.2014
Cashier
HD Supply Repair & Remodel
09.2009 - 05.2010
High School Diploma - General Education
John Francis Polytechnic High School