Kaity Dingman
Middleville,NY
Summary
At Rocky’s on the Lake, I excelled in a fast-paced environment, leveraging strong teamwork and customer service skills to enhance dining experiences. Demonstrated a keen ability to learn quickly, ensuring order accuracy and reducing wait times. My proactive approach and time management prowess significantly contributed to streamlining service delivery and fostering a positive work atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner, Hostess
Rocky’s on the Lake
03.2022 - Current
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Sales Clerk
Longo’s Trail End
06.2024 - 08.2024
- Kept front check out area clean and organized for efficient service.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Processed payments and returns with accuracy and efficiency.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Opened and closed store by balancing cash registers and receipts.
- Enhanced passenger experience by maintaining clean and sanitized cabin environments.
- Ensured a comfortable environment for guests by promptly addressing maintenance issues and coordinating with the maintenance team.
Education
Currently Enrolled -
West Canada Valley
Newport NySkills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Cash Handling
- Bussing Tables
- Cleaning and sanitizing
Accomplishments
High Honor Roll 9th-12
Honor society 11th
Scholar Athlete 9th-12th
Certification
- CPR/AED Certification
Timeline
Sales Clerk
Longo’s Trail End
06.2024 - 08.2024
Food Runner, Hostess
Rocky’s on the Lake
03.2022 - Current
Currently Enrolled -
West Canada Valley
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