Diligent office manager with history of enhancing customer satisfaction through effective communication and problem-solving. Successful in streamlining tasks, and taking care to provide assistance not only to customers, but also to my team members.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Family Care Network
12.2024 - Current
Handing patient phone calls and messages, and directing them to the correct place
Greeting and checking in patients as they walk into the office
Verified insurance eligibility and created patient charts
Sent, received and sorted through faxes
Prepared correct paperwork for the following business day
Hair and Makeup Artist
Self Employed
10.2020 - Current
Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
Created content for my own online web page as well as social medias
Provided clients with detail oriented services while also creating a fun and relaxing environment
General Staff Member
Woods Coffee Bakery
01.2024 - 12.2024
Create a variety of different baked goods in a timely manner so they were ready to leave the facility at the end of the day
Help package boxes of each product for every Woods Coffee location to ensure that each location would receive the correct amount of product for the next day
Keep track of cook times and inventory to make sure we would not run out of product
Help ensure kitchen was clean and tidy by the end of each day
Office Manager
Lynden Tech
03.2023 - 12.2023
Handled office tasks such as answering emails, phone calls and greeting customers when they walked in
Gave detailed explanations of different tech items to customers
Helped the owner with various tasks such as sorting through inventory, and scheduling travel for company trips