Kaitelinn Wahl
Denham Springs ,LA
Summary
Detail-oriented Administrative and Customer Service Professional with proven experience supporting office operations, managing customer interactions, and maintaining accurate records. Highly organized with strong communication, multitasking, and problem-solving skills. Adept at providing exceptional service, coordinating with teams, and improving workflow efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Outside Sales Coordinator
Dufrene Building Materials
Hammond La
01.2023 - Current
- Serve as primary point of contact for customers, handling inquiries and providing accurate product information.
- Support outside sales representatives by coordinating orders, ensuring customer satisfaction, and facilitating timely product turnaround.
- Maintain detailed records of sales transactions, customer communications, and account information.
- Assist with cross-selling and upselling by identifying customer needs and recommending appropriate products.
- Contribute to smooth daily office operations through organization, follow-up, and effective communication.
- Managed order processing using CRM software to enhance customer satisfaction and workflow efficiency.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Teller
Total Choice Credit Union
Paradis La
01.2022 - 01.2023
- Provided front-line customer service by answering questions related to accounts, transactions, fees, and interest rates.
- Processed high-volume financial transactions with accuracy and confidentiality.
- Trained and supported new employees on procedures and customer service standards.
- Resolved customer concerns efficiently, enhancing trust and satisfaction.
- Maintained compliance with banking policies and procedures.
Receptionist
Fireside RV Resort
01.2021 - 01.2021
- Answered incoming calls promptly and professionally, redirecting calls as necessary or taking detailed messages when required.
- Greeted visitors upon their arrival, offering assistance and directing them to the appropriate department or staff member.
- Maintained a tidy and organized reception area, ensuring all necessary materials are readily available for customers and staff.
Cashier and Customer Service Representative
Southern Nutrition
01.2020 - 01.2021
- Offered friendly and prompt customer service to customers while preparing drink orders.
- Accurately handled all register transactions.
- Restocked shelves and coolers to ensure products were displayed attractively and accessibly, adhering to the company’s visual merchandising standards.
- Conducted regular cleaning of counters, point-of-sale equipment, and other surfaces to maintain a hygienic environment.
Education
High School Diploma -
Hahnville High School
Boutte, LA05.2020
Skills
- Administrative Support
- Customer Service & Relations
- Front Desk Operations
- Time Management & Multitasking
- Data Entry & Record Keeping
- Problem Solving
- Financial Transactions
- Strong Verbal & Written Communication
- Computer Literacy
Certification
Microsoft Office Suite- Word, Excel, Powerpoint
Timeline
Outside Sales Coordinator
Dufrene Building Materials
01.2023 - Current
Teller
Total Choice Credit Union
01.2022 - 01.2023
Receptionist
Fireside RV Resort
01.2021 - 01.2021
Cashier and Customer Service Representative
Southern Nutrition
01.2020 - 01.2021
High School Diploma -
Hahnville High School