Food and Beverage Server
Knott’s Berry Farm
8039 Beach Blvd Buena Park, CA 90620 United States
10.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Provided training assistance for new hires, helping them acclimate quickly to expectations for excellent service delivery.
- Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
- Served food and beverages promptly with focused attention to customer needs.