Kaitley Paquette
Gainesville,GA
Summary
Experienced individual with a proven track record at Benchmark Physical Therapy, with a thorough understanding of the rehabilitation process and patient care. Strong multitasking abilities complemented by exceptional customer service skills, ensuring high-quality patient care and satisfaction.
Overview
4
4
years of professional experience
Work History
Office Coordinator
Benchmark Physical Therapy
01.2022 - Current
- Coordinated daily office operations, ensuring efficient scheduling and communication among staff and patients.
- Managed patient intake processes, enhancing accuracy and reducing wait times for appointments.
- Developed organizational systems for documentation, improving retrieval times and maintaining compliance standards.
- Streamlined inventory management procedures, optimizing supply ordering and minimizing shortages.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
Physical Therapist Technician
Benchmark Physical Therapy
09.2021 - 12.2022
- Assisted physical therapists in implementing treatment plans for diverse patient populations.
- Maintained and organized therapy equipment and ensuring readiness for sessions.
- Purchased supplies and ordered more for office and patient rooms.
- Utilized gait belts, to safely transfer patients under therapists supervision.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Developed strong relationships with the Physical Therapists,leading to an effective team dynamic that improved the overall quality of patient care.
Education
Bachelor of Science - Exercise Science And Kinesiology
Georgia Southern University
Statesboro, GA05-2021
High School Diploma -
South Forsyth High School
Cumming, GA05-2017
Skills
- Document management
- Patient scheduling
- Insurance verification
- Customer service
- Insurance billing procedures
- Time management
- Multitasking and organization
Timeline
Office Coordinator
Benchmark Physical Therapy
01.2022 - Current
Physical Therapist Technician
Benchmark Physical Therapy
09.2021 - 12.2022
Bachelor of Science - Exercise Science And Kinesiology
Georgia Southern University
High School Diploma -
South Forsyth High School
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