Kaitlin Abate
Warren
Summary
Business operations professional equipped with history of driving process improvements and ensuring operational consistency. Known for fostering team collaboration and delivering reliable solutions under changing conditions. Skilled in process optimization and problem-solving, with proactive approach to achieving results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Operations Associate Manager
Sephora
03.2023 - Current
- Lead and manage business operations, driving efficiency and operational excellence.
- Oversee cross-functional initiatives and collaborate with various departments to support business objectives.
- Develop and implement strategies to optimize processes and enhance productivity.
- Remote
Operations Specialist
Sephora
12.2023 - 03.2025
- Coordinated and managed New Store operations, ensuring seamless execution of opening.
- Implemented best practices to improve operational efficiency and client experience.
- Collaborated with store teams to address operational challenges and drive continuous improvement.
- Remote
Fraud Specialist
Sephora
12.2021 - 12.2023
- Developed and executed strategies to mitigate fraud risks and protect company assets.
- Conducted thorough investigations and analysis to identify and prevent fraudulent activities.
- Collaborated with law enforcement and other retailers to address organized retail crime (ORC).
- Remote
Associate Fraud Specialist/Loss Prevention Investigator
Sephora
10.2020 - 12.2021
- Dual role focused on fraud detection and prevention, as well as Loss Prevention.
- Conducted investigations and implemented measures to prevent internal and external theft.
- Provided training and support to store teams on loss prevention and fraud awareness.
- Hybrid
Loss Prevention Agent
Sephora
10.2019 - 10.2020
- Monitored and maintained store security to prevent theft and ensure a safe environment.
- Conducted regular audits and inspections to identify and address security vulnerabilities.
- Collaborated with store management to develop and implement loss prevention strategies.
Operations Lead
Sephora
01.2018 - 10.2019
- Led store operations, ensuring efficient execution of daily tasks and activities.
- Managed inventory control, merchandising, and customer service initiatives.
- Trained and mentored store associates to enhance their skills and performance.
Recovery Lead
Sephora
10.2017 - 01.2018
- Oversaw recovery operations, ensuring accurate inventory management and replenishment.
- Implemented processes to minimize shrinkage and optimize stock levels.
- Collaborated with store teams to maintain a well-organized and efficient stockroom.
Operations Consultant
Sephora
06.2017 - 10.2017
- Provided operational support and guidance to store teams, driving process improvements.
- Analyzed store performance and identified opportunities for operational enhancements.
- Developed and implemented action plans to address operational challenges.
Skincare Consultant
Sephora
04.2016 - 06.2017
- Delivered exceptional client service and skincare consultations to clients.
- Educated clients on skincare products and routines to meet their individual needs.
- Achieved sales targets and contributed to overall store performance.
Education
Salve Regina University
Newport, RISkills
- Quality enhancement
- Project Management
- Asset Protection
- Process Optimization
- Cross Functional Collaboration
- Effective Communication
- Strategic development
- Team Leadership and Training
- Analytical and Problem Solving
- Budget Management
Certification
PMP Certification October 2025 (In Progress)
Timeline
Operations Specialist
Sephora
12.2023 - 03.2025
Business Operations Associate Manager
Sephora
03.2023 - Current
Fraud Specialist
Sephora
12.2021 - 12.2023
Associate Fraud Specialist/Loss Prevention Investigator
Sephora
10.2020 - 12.2021
Loss Prevention Agent
Sephora
10.2019 - 10.2020
Operations Lead
Sephora
01.2018 - 10.2019
Recovery Lead
Sephora
10.2017 - 01.2018
Operations Consultant
Sephora
06.2017 - 10.2017
Skincare Consultant
Sephora
04.2016 - 06.2017
Salve Regina University
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