Brenda Jazmin Larios

• Directed clinical and administrative operations across 6 Senior Wellness clinics and 2 mobile healthcare units, supporting 23 providers across Southern and Northern Nevada.
• Managed provider scheduling, template development and optimization, staff coordination, patient flow, facility operations, onboarding, equipment functionality, and regulatory compliance. Served as a business segment liaison while coordinating cross-functional efforts to maintain efficient, compliant, and patient-centered healthcare delivery.
• Optimized provider templates and schedules to improve productivity, appointment access, and overall clinical workflow efficiency.

Strengthened regulatory compliance through monthly clinic audits and documentation, implementing timely corrective-action workflows to maintain standards.

• Improved mobile unit operations by coordinating staff schedules, patient flow, and day-to-day operational requirements.
• Streamlined patient recruitment processes, improving enrollment timelines and strengthening participant engagement.
• Enhanced onboarding processes by coordinating operational requirements, access, equipment readiness, and cross-functional support.
• Streamlined recruitment processes, improving enrollment timelines and participant engagement.
• Managed clinical operations for senior wellness and community engagement initiatives, ensuring alignment with organizational goals.
• Supported Senior Activity Center, health education, preventive-care initiatives, and community events to enhance service delivery and community health.
• Key Contributions:

• Supervised clinical operations and administrative functions, coordinated team performance, staff scheduling, resource allocation, training, and daily workflow execution to enhance patient care delivery, maintain compliance standards, and improve operational processes and service quality.
• Key Contributions:
• Optimized staff scheduling and resource allocation to improve workforce utilization and overall operational effectiveness.
• Streamlined clinical workflows and operational processes to strengthen efficiency and support patient-centered care delivery.
• Improved patient satisfaction by promptly addressing concerns and implementing targeted quality improvement initiatives.
• Developed and implemented new-hire training programs that reinforced clinical procedures and regulatory compliance.
• Facilitated regular team meetings to address operational challenges and enhance collaboration across the team.

• Coordinated patient access and care support functions, managing scheduling workflows, insurance verification, treatment authorizations, HIPAA compliance, and team training to enhance patient service delivery through accurate information maintenance, protection of confidential data, and effective communication among patients, providers, and insurance representatives.
• Key Contributions:
• Developed and implemented scheduling workflows that improved appointment coordination and patient satisfaction.
• Trained and onboarded new Patient Care Coordinators to ensure consistent service quality and adherence to workflows.

• Supported clinical and administrative operations by assisting with patient intake, appointment scheduling, examination room preparation, and day-to-day clinical support. Maintained organized, sanitary, and well-equipped exam areas while assisting patients and clinical staff throughout the examination process. Prepared and maintained examination rooms, ensuring medical equipment and supplies were clean, organized, stocked, and ready for use.
• Key Contributions:
• Streamlined patient intake and scheduling workflows by ensuring accurate information and coordinating appointment availability.
• Facilitated efficient patient flow by directing patients to examination areas, addressing routine questions, and preparing patients for physician visits.
• Enhanced clinic operations by promptly identifying and addressing equipment and supply needs.