Brenda Jazmin Larios
Optum, UnitedHealth Group
LASVEGAS
2
Languages
1
Certification
10
years of professional experience
Dynamic Clinical Operations Manager with extensive experience in managing multi-clinic operations and ensuring adherence to regulatory standards. Expertise in strategic planning and clinical leadership, delivering improved productivity and streamlined patient care processes.
Skilled in regulatory compliance, process improvement, and resource management. Known for fostering team collaboration and adapting to evolving needs, consistently delivering measurable results. Strong analytical skills, strategic thinking, and effective communication enable success in driving operational excellence.
Work History
Clinical Operations Manager
2 Years 5 Months- Managed daily clinic operations of 6 clinics, ensuring adherence to regulatory standards and protocols.
- Operational oversight of 21 Clinic Providers, including template builds, ongoing template modifications, and schedule optimization to improve productivity and workflow efficiency.
- Business Segment Liaison, improving onboarding processes, access, and equipment functionality.
- Maintained regulatory compliance through monthly clinic audits, thorough documentation, and prompt correction workflows.
- Oversaw daily clinic operations of Mobile Units in Southern Nevada and Northern Nevada, including staff scheduling, patient flow management, and facility maintenance.
- Streamlined patient recruitment processes, enhancing enrollment timelines and participant engagement.
Clinical Operations Supervisor
2 Years 2 Months- Led clinical operations team to enhance workflow efficiency and patient care delivery.
- Developed and implemented training programs for new staff, ensuring adherence to compliance standards.
- Supervised clinical operations and administrative functions.
- Increased patient satisfaction by addressing concerns promptly and implementing quality improvement initiatives.
- Facilitated regular team meetings to discuss challenges, share best practices, and foster a collaborative environment.
- Managed scheduling and resource allocation to optimize staff performance and operational effectiveness.
- Enhanced patient care by implementing efficient clinical operations and streamlining workflows.
Lead Patient Care Coordinator
3 Years 9 Months- Developed and implemented workflows to enhance patient scheduling efficiency and satisfaction.
- Ensured compliance with HIPAA regulations by training staff on privacy policies and overseeing proper handling of sensitive patient data.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Trained new Patient Care Coordinators to ensure consistent quality of service across the team.
Medical Assistant
2 Years 1 Month- Assisted in patient intake processes, ensuring accurate data entry and efficient workflow management.
- Supported medical staff by preparing examination rooms and maintaining equipment functionality.
- Coordinated patient scheduling, optimizing appointment availability to enhance clinic efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Science - Medical Assistant
Skills
Adverse event reporting
Site monitoring
Administrative oversight
Clinical operations
Strategic planning
Audit preparation
Clinical data management
Clinical leadership
Patient care
HIPAA compliance
Insurance verification
Patient engagement
Certification
BLS/CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Operations Manager
Optum, UnitedHealth Group
03.2024 - 08.2026Read More
Clinical Operations Supervisor
Optum, UnitedHealth Group
01.2022 - 03.2024Read More
Lead Patient Care Coordinator
Optum, UnitedHealth Group
04.2018 - 01.2022Read More
Medical Assistant
Optum, UnitedHealth Group
03.2016 - 04.2018Read More
Pima Medical Institute
Associate of Science from Medical Assistant
Read More