Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Kaitlin Anatriello

Hannacroix,NY

Summary

Aspiring Data Analyst pursuing an AS in Computer and Information Systems. Building technical skills in Excel, SQL, and programming through coursework and hands-on projects. Known for precision, problem-solving, and clear communication. Eager to apply analytical thinking to uncover insights and support data-driven decisions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nationally Certified Pharmacy Technician

CVS Pharmacy
07.2021 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Efficiently utilized the Rxconnect pharmacy software system to streamline prescription processing ensuring accurate and timely prescription fulfillment
  • Analyzed patient profile to ensure medication safety preventing duplication of therapies
  • Successfully filled up to three-hundred prescriptions in a day consistently achieved 100% accuracy while delivering exceptional customer service
  • Collaborated with a team of pharmacists and pharmacy technicians to ensure patient safety and prescription accuracy
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Receptionist

Access Safety Inc
01.2018 - Current
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Answered phone promptly and directed incoming calls to correct offices.
    • Organized, maintained and updated information in computer databases.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
    • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate of Science - Computer And Information Systems

Hudson Valley Community College
Troy, NY
06-2028

Skills

  • SQL (learning in progress)
  • Excel (basic to intermediate)
  • Advanced math skills
  • Attention to detail
  • Problem-solving skills
  • Prioritization and organization
  • Time management
  • Team collaboration
  • Verbal and written communication
  • Empathy and patience

Certification

  • CPhT - Certified Pharmacy Technician issued by The Board Of Pharmacy

Timeline

Nationally Certified Pharmacy Technician

CVS Pharmacy
07.2021 - Current

Receptionist

Access Safety Inc
01.2018 - Current

Associate of Science - Computer And Information Systems

Hudson Valley Community College

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