Natasha Singh

Nationally Certified Pharmacy Technician

CVS HEALTH CORPORATION

06.2001 - Current

Collected co-payments or full payments from customers.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Set up and modified patient profiles to include current medications and insurance details.
Managed opening and closing duties for pharmacy.
Coordinated with physicians for speedy resolution of prescription discrepancies.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Developed and implemented improvements to pharmacy organization system.
Counted and measured medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Resolved third-party billing, computer system and customer service issues.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.