Natasha Singh
Lake Placid,FL
Summary
Driven Pharmacy Technician with 21+ years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
22
22
years of professional experience
Work History
Nationally Certified Pharmacy Technician
CVS HEALTH CORPORATION
5 S US Highway 27 Lake Placid, FL 33852
06.2001 - Current
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Coordinated with physicians for speedy resolution of prescription discrepancies.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Developed and implemented improvements to pharmacy organization system.
- Counted and measured medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
No Degree - Pharmacy (Pre-Pharmacy)
South Florida State College
Avon Park, FLHigh School Diploma -
Avon Park High School
Avon Park, FLSkills
- Wholesale Ordering
- Labeling Prescriptions
- Secure Drug Inventory
- Awareness Campaigns
- Team Collaboration
- New Hire Onboarding
- Prescriptions Management
- Demographic Profiling
- Safety Protocols and Risk Management
- Staff Development
- Prescription Preparation
- Problem-Solving Skills
Timeline
Nationally Certified Pharmacy Technician
CVS HEALTH CORPORATION
06.2001 - Current
No Degree - Pharmacy (Pre-Pharmacy)
South Florida State College
High School Diploma -
Avon Park High School