Kaitlin Bouchard
Gig Harbor,WA
Summary
Diligent RN Case Manager with extensive background in care case management, managing complex cases with focus on patient-centered care. Effectively coordinated care plans and facilitated communication among healthcare providers to ensure optimal outcomes. Demonstrated strong skills in empathy and problem-solving to support patients' needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transitional Care Case Manager
University of California San Francisco
01.2022 - Current
- Conduct in-depth assessments of all assigned patients including those with advanced Dementia or Psychiatric diagnoses
- Visit assigned patients in both inpatient and outpatient care settings as needed to support successful transition from the hospital back into community
- Schedule medical appointments and obtain authorization for skilled care and medications
- Accompany patients to medical and other appointments to support linkage to services
- Support vulnerable patients at risk for readmission throughout their hospital course and following discharge to reduce re-admissions and ensure quality care
RN Case Manager
University of California San Francisco
06.2018 - 01.2022
- Conduct comprehensive assessment of patients' physical, mental, and psychosocial needs
- Develop care plans to prevent disease exacerbation, improve outcomes, increase patient engagement in selfcare, decrease risk status, and minimize hospital and ED utilization
- Assist patients in navigating the health care system
- Coordinate services for complex needs and work collaboratively with a multi-disciplinary team to ensure safe patient discharges
- Facilitate discharge for COVID positive patients including those that require post-acute needs such as rehab placement or home care services; Communicate effectively with local DPH to ensure disease tracking and reporting
Per Diem RN Case Manager
CPMC - Vanness Campus
02.2020 - 01.2022
- Assess all patients for current level of functioning and support and facilitate coordination of any needed services
- Coordinate and communicate effectively with multidisciplinary team
- Conduct utilization reviews on all admitted patients to assess for proper utilization of care and resources
Registered Nurse
Kaiser Permanente Medical Center
03.2018 - 10.2018
- Provide care for critically ill patients with various acute and chronic illnesses with a focus on respiratory conditions and exacerbations
- Manage and titrate multiple medications including inotropes
- Monitor and protect patients' airways (including care and management of tracheostomies and ventilators)
Registered Nurse
Stanford Hospital
08.2017 - 02.2018
- Company Overview: (Cardiology,B2 Medicine Intermediate ICU Unit)
- Provide care for a diverse set of patients ranging from cardiac (pre and post cardiac cath, pre heart and liver transplant, pulmonary hypertension, heart failure) to med/surg/oncology as well as palliative/comfort care
- Phlebotomy and peripheral IV insertion trained
- Monitor and respond to cardiac dysrhythmias and changes
- (Cardiology,B2 Medicine Intermediate ICU Unit)
Registered Nurse
Johns Hopkins Hospital
02.2015 - 06.2017
- Company Overview: (Cardiovascular Progressive Care Unit)
- Provide care for complex surgical patients including, but not limited to: cardiovascular, thoracic, vascular, trauma as well as those with LVAD implantation and heart and lung recipients
- Manage and titrate multiple IV medications (inotropes, antiarrythmics, blood thinners, insulin, vasodilators)
- Maintain and remove central venous and arterial lines
- Monitor ECG/telemetry and hemodynamics including CVP and arterial lines
- Respond quickly and effectively to emergency situations
- (Cardiovascular Progressive Care Unit)
- Precept: ongoing training and mentoring of new staff and student nurses
- EPIC Super-user: supported hospital-wide EPIC software and identified unit specific needs and gaps
- Resource RN: selected for a pilot launch of a new functional position serving as escalation point for complex patients and assignments; support role to charge nurse with patient flow (admissions, discharges, patient assignments)
- Member of Quality Improvement committee: conducted periodic audits on multiple aspects of floor procedures and best practice to ensure optimal performance and improvement of protocols
Education
Accelerated Bachelor of Science - Nursing
Johns Hopkins University School of Nursing
Baltimore, MD12.2014
Bachelor of Science - Health Science, Public Health
Boston University
Boston, MA05.2012
Skills
- Case management
- Patient advocacy
- Care coordination
- Health assessment
- Resource allocation
- Service referrals
- Multidisciplinary collaboration
- Healthcare navigation
Skills And Certifications
trained in phlebotomy (both central and peripheral blood draws), BLS, current RN license (CA, WA), Epic, Sunrise POE
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Timeline
Transitional Care Case Manager
University of California San Francisco
01.2022 - Current
Per Diem RN Case Manager
CPMC - Vanness Campus
02.2020 - 01.2022
RN Case Manager
University of California San Francisco
06.2018 - 01.2022
Registered Nurse
Kaiser Permanente Medical Center
03.2018 - 10.2018
Registered Nurse
Stanford Hospital
08.2017 - 02.2018
Registered Nurse
Johns Hopkins Hospital
02.2015 - 06.2017
Bachelor of Science - Health Science, Public Health
Boston University
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Accelerated Bachelor of Science - Nursing
Johns Hopkins University School of Nursing
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