KAITLIN CARNEY
Onalaska,WA
Summary
Seeking a position looking for an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Sales+Business Development Representative
DILLANOS COFFEE ROASTERS
10.2019 - 12.2022
- Collaborated with Sales team to drive revenue growth and expand customer base
- Conducted market research to identify potential clients and opportunities for business development
- Cultivated strong relationships with existing and new customers
- Negotiated contracts and pricing agreements to secure new business partnerships
- Monitored market trends and competitor activities to adjust sales strategies effectively
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction
- Prepared sales reports and forecasts to track progress and identify improvement areas
- Actively participated in trade shows, industry events, and networking activities for brand visibility and lead generation
Online Sales Manager
COMMUNITY FIRST AUTO CENTERS
11.2017 - 09.2019
- Prepared legal transfer documents for submission to appropriate state's DMV office
- Maintained accurate and up-to-date website information
- Managed filing and data entry tasks efficiently
- Photographed new inventory and created customer pamphlets
- Adapted to various roles to enhance sales and team morale
Barista
LEWIS COUNTY COFFEE COMPANY
01.2017 - 04.2018
- Ensured clean and organized work area
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Handled cash transactions and cashier duties
- Demonstrated improvisation and quick thinking to meet customer needs
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Administrative Assistant
RAILWORKS TRACK SYSTEMS
06.2014 - 05.2017
- Handled reimbursement receipts
- Assisted in selling additional materials and addressed calls professionally
- Arranged hotel accommodations for traveling crew members
- Prepared and maintained clean workspaces
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Server
APPLEBEE'S
04.2014 - 10.2016
- Efficiently took and fulfilled customer orders within set timelines
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Explained menu items and suggested appropriate options for food allergy concerns
Education
High School Diploma -
Toledo High School
Toledo, WA06.2014
Associate of Arts - Running Start
Centralia College
Centralia, WA2014
*References Available Upon Request
Skills
- Computer proficiency with expertise in MS Office
- Advanced bookkeeping skills
- Excellent verbal and written communication abilities
- Strong adaptability to complex situations
- Enthusiastic learner who follows instructions diligently
- Quick thinking and adept at improvisation
Timeline
Sales+Business Development Representative
DILLANOS COFFEE ROASTERS
10.2019 - 12.2022
Online Sales Manager
COMMUNITY FIRST AUTO CENTERS
11.2017 - 09.2019
Barista
LEWIS COUNTY COFFEE COMPANY
01.2017 - 04.2018
Administrative Assistant
RAILWORKS TRACK SYSTEMS
06.2014 - 05.2017
Server
APPLEBEE'S
04.2014 - 10.2016
High School Diploma -
Toledo High School
Associate of Arts - Running Start
Centralia College
*References Available Upon Request