KAITLIN EVANS
Onalaska,WA
Summary
Experienced professional with a strong background in office support and client relations, actively seeking a position that values these skills. Demonstrated reliability and the ability to thrive in fast-paced environments while delivering exceptional service.
Overview
11
11
years of professional experience
Work History
National Account Executive
C2 IMAGING
02.2024 - 02.2025
- Streamlined internal processes related to account management, reducing administrative tasks while increasing team productivity.
- Proactively identified opportunities within existing accounts to expand product offerings or increase service levels, driving revenue growth.
- Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of the sales process.
- Collaborated with marketing teams to create effective promotional materials tailored for specific target markets.
- Implemented CRM systems to efficiently track client interactions, resulting in improved organization and time management.
Account Manager
PREMIER BROADCASTERS
08.2023 - 02.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Created proposals for new and repeat customer business transactions.
Sales+Business Development Representative
DILLANOS COFFEE ROASTERS
10.2019 - 12.2022
- Collaborated with all teams to drive revenue growth and expand customer base
- Conducted market research to identify potential clients and opportunities for business development
- Cultivated strong relationships with existing and new customers
- Negotiated contracts and pricing agreements to secure new business partnerships
- Monitored market trends and competitor activities to adjust sales strategies effectively
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction
- Prepared sales reports and forecasts to track progress and identify improvement areas
- Actively participated in trade shows, industry events, and networking activities for brand visibility and lead generation
Online Sales & Customer Service
COMMUNITY FIRST AUTO CENTERS
11.2017 - 09.2019
- Prepared legal transfer documents for submission to appropriate state's DMV office
- Maintained accurate and up-to-date website information
- Managed filing and data entry tasks efficiently
- Photographed new inventory and created customer pamphlets
- Adapted to various roles to enhance sales and team morale
Barista
LEWIS COUNTY COFFEE COMPANY
01.2017 - 04.2018
Administrative Assistant
RAILWORKS TRACK SYSTEMS
06.2014 - 10.2017
- Handled reimbursement receipts
- Assisted in selling additional materials and addressed calls professionally
- Arranged hotel accommodations for traveling crew members
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Server
APPLEBEE'S
04.2014 - 10.2016
Education
Associate of Arts - Running Start
Centralia College
Centralia, WA2014
High School Diploma -
Toledo High School
Toledo, WA06.2014
*References Available Upon Request
Skills
- Computer proficiency with expertise in MS Office
- Advanced bookkeeping skills
- Excellent verbal and written communication abilities
- Strong adaptability to complex situations
- Enthusiastic learner who follows instructions diligently
- Administrative support
Timeline
National Account Executive
C2 IMAGING
02.2024 - 02.2025
Account Manager
PREMIER BROADCASTERS
08.2023 - 02.2024
Sales+Business Development Representative
DILLANOS COFFEE ROASTERS
10.2019 - 12.2022
Online Sales & Customer Service
COMMUNITY FIRST AUTO CENTERS
11.2017 - 09.2019
Barista
LEWIS COUNTY COFFEE COMPANY
01.2017 - 04.2018
Administrative Assistant
RAILWORKS TRACK SYSTEMS
06.2014 - 10.2017
Server
APPLEBEE'S
04.2014 - 10.2016
High School Diploma -
Toledo High School
*References Available Upon Request
Associate of Arts - Running Start
Centralia College
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