Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
KAITLIN EARNEST

KAITLIN EARNEST

Odessa

Summary

Highly organized and hard working individual looking for a responsible position to gain practical experience with a reputable organization to expand my knowledge and skills. Have interpersonal skills to focus on the goals of the company. Looking forward to a career opportunity to fully utilize and grow my skills while making a significant contribution to the success of the company.

Overview

10
10
years of professional experience

Work History

Property Management Assistant

MJR Properties
Odessa
08.2015 - Current
  • Executed timely inspections and scheduled maintenance calls to identify potential issues.
  • Coordinated with contractors to ensure efficient completion of repairs and renovations.
  • Responded promptly to emergencies involving tenants or properties, maintaining safety and satisfaction.
  • Issued non-payment notices to delinquent tenants per lease and regulatory requirements.
  • Facilitated processing and verification of tenant paperwork for accuracy.
  • Assisted in preparing rental agreements, lease renewals, and property management documents.
  • Performed administrative duties including phone management, filing, and correspondence preparation.
  • Developed and executed design aesthetics for all renovation projects.
  • Performed demolition, renovation, and installation in all aspects of properties.

Barista Lead/Crew Trainer

Starbucks
Odessa
09.2023 - 03.2025
  • Monitored team position requirements to enhance training effectiveness.
  • Delivered prompt and professional customer service by addressing inquiries.
  • Streamlined workstation organization for efficient task completion during peak hours.
  • Trained new baristas on food handling safety standards and operational procedures.
  • Customized drink orders to meet customer preferences, showcasing flexibility and detail orientation.
  • Resolved customer concerns swiftly to foster brand loyalty and satisfaction.
  • Collaborated with team members to ensure seamless workflow and high-quality service.
  • Maintained composure during high-volume periods, supporting team morale and performance.

Hostess

Bubba's 33
01.2023 - 08.2023
  • Advised customers on special offerings and menu items to increase sales.
  • Cross-trained for various restaurant roles, including to-go stations.
  • Managed customer relations and employee interactions using strong interpersonal skills.
  • Greeted guests upon arrival and escorted them to tables promptly.
  • Resolved customer complaints quickly and professionally, escalating major issues to management.
  • Answered phone inquiries to schedule reservations, confirm takeout orders, and address service questions.

Softball Umpire

Odessa Girls Softball Association
09.2017 - 05.2021
  • Enforced rules by imposing penalties on players, coaches, and teams for infractions.
  • Mediated conflicts between participants and coaches to ensure safe, fair play.
  • Maintained composure in high-pressure situations involving coaches, players, and fans.
  • Monitored pitching procedures for compliance with league regulations, issuing warnings as necessary.
  • Scheduled and organized intramural leagues and events for various age groups.

Education

BBA - Management

University of Texas Permian Basin
Odessa, TX
05-2025

High School Diploma -

Compass Academy Charter School
Odessa, TX
05.2022

Associate of Arts - General Studies

Odessa College
Odessa, TX
05.2022

Skills

  • Adaptability
  • Professional
  • Goal oriented
  • Interpersonal skills
  • Leadership
  • Problem solving
  • Teamwork
  • Team leadership
  • Communication skills
  • Organizational skills
  • Analytical thinking

Affiliations

I volunteer monthly for Food 2 Kids. I began volunteering for this organization in middle school and regularly volunteer. I strongly believe that I have a civic duty to my community. It is important to me to volunteer where and when I can.

References

References available upon request.

Timeline

Barista Lead/Crew Trainer

Starbucks
09.2023 - 03.2025

Hostess

Bubba's 33
01.2023 - 08.2023

Softball Umpire

Odessa Girls Softball Association
09.2017 - 05.2021

Property Management Assistant

MJR Properties
08.2015 - Current

BBA - Management

University of Texas Permian Basin

High School Diploma -

Compass Academy Charter School

Associate of Arts - General Studies

Odessa College