Kaitlin Feagins
Kansas City,MO
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Security Officer
North Kansas City Hospital
01.2024 - Current
- use de-escalation techniques to manage high-stress situations, such as with a distressed patient
- provide a safe environment for patients who are at risk due to substance use or suicidal thoughts
- Respond to emergencies, such as fire drills, trauma alerts, and emergency response codes
- Patrol the hospital building and grounds
- Screen visitors and enforcing hospital guidelines
- Prepare incident and property damage reports
Transportation Specialist
Missouri Army National Guard
08.2014 - Current
- Currently serve as the squad leader of up to 10 soldiers, responsible for their actions and equipment.
- Regular reports through my leadership with updates on the current status of my soldiers.
- Transfer cargo and equipment to and from designated locations.
- Operate and maintain all types of military equipment while at base and on the road.
Southwest Border Mission
Missouri Army National Guard
10.2022 - 11.2023
- Assisted Border Patrol by observing and reporting the detection of illegal migrants.
- Maintained communication with Border Patrol and Military personnel regarding migrants, injuries, or equipment malfunctions.
- Performed as Sergeant of the Guard, responsible for 10 Soldiers maintaining five sites throughout the border.
- Equipped with a 9mm pistol as daily protection while on duty
Correctional Officer
Kansas City Community Release Center
01.2022 - 08.2022
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Observed and supervised inmates throughout meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Pharmacy Technician
Price Chopper
06.2021 - 01.2022
- Receive prescriptions from Doctor offices and enter them into patients profiles
- Pull medications from inventory for each prescription and count the allotted amount
- Package and label each medication in the correct size bottle and lid
- Greet each customer at the register and get them their needed prescriptions
- Answered incoming phone calls and addressed questions from customers and healthcare providers
Pharmacy Technician
Lincare
09.2019 - 06.2021
- Make phone calls to customers checking on the quantity of nebulizer medication left in their possession
- When a patient needs a refill, I use Pharmware to access patient information and their needed prescription
- I then order it and have it sent to their house
- Answer phone calls from patients and direct them to the appropriate department within Lincare.
Assistant Manager
Hy-Vee
07.2013 - 09.2019
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Assign duties, responsibilities and workstations to employees in accordance with work requirements
- Reported directly to higher management about sales, customer feedback, and associate performance.
Education
No Degree - Criminal Justice
Missouri Western State University
Saint Joseph, MO05-2026
High School Diploma -
Trenton High School
Trenton, MO05-2014
Skills
Customer Service
Communication
Leadership
Teamwork
Deescalation
Problem Solving
Multi-tasking
Detail Oriented
Timeline
Security Officer
North Kansas City Hospital
01.2024 - Current
Southwest Border Mission
Missouri Army National Guard
10.2022 - 11.2023
Correctional Officer
Kansas City Community Release Center
01.2022 - 08.2022
Pharmacy Technician
Price Chopper
06.2021 - 01.2022
Pharmacy Technician
Lincare
09.2019 - 06.2021
Transportation Specialist
Missouri Army National Guard
08.2014 - Current
Assistant Manager
Hy-Vee
07.2013 - 09.2019
No Degree - Criminal Justice
Missouri Western State University
High School Diploma -
Trenton High School
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