Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaitlin Hannigan

Austin,TX

Summary

Dynamic and engaging bartender with extensive experience at Lettuce Entertain You, recognized for exceptional customer service and innovative cocktail creation. Proven ability to train and mentor staff, enhancing team performance. Highly reliable and skilled in multitasking, ensuring efficient bar operations during peak hours while maintaining high-quality beverage preparation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Lettuce Entertain You
Aba- Austin
09.2022 - 08.2025
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Developed knowledge of drink recipes, ingredients, and preparation techniques.
  • Collaborated with team members to ensure efficient bar operations during peak hours.
  • Adapted quickly to changing menus and special promotions to meet customer demands.
  • Enhanced communication skills through regular interactions with diverse clientele.
  • Offended selected to work VIP events and buyouts.
  • Participated in workshops that would further my knowledge in wine and spirits led my members from the corporate office.
  • Served high customer volumes during special events, nights, and weekends.

Lead Bartender

MML Restaurants
Joanne’s Fine Food
10.2021 - 08.2022
  • Supervised bar operations, ensuring efficient service and high-quality beverage preparation.
  • Trained and mentored junior bartenders, enhancing team performance and customer satisfaction.
  • Developed innovative cocktail recipes, improving menu offerings and driving customer interest.
  • Managed inventory control, reducing waste and optimizing stock levels for peak service times.
  • Implemented training programs on mixology techniques, elevating overall staff expertise and service quality.

Assistant Manager

Ski Shores
Barton Springs Road
08.2020 - 10.2021
  • Coordinated daily operational activities to enhance team productivity and streamline processes.
  • Facilitated training sessions for new employees, promoting adherence to company policies and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Selected to spearhead the closing and final stages of operations while the restaurant was rebranding.

Education

Bachelor of Science - Business Communication

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Customer service
  • Strong multitasking
  • Clear and effective communication
  • Highly reliable
  • Team player attitude
  • Engaging personality

Certification

TABC Certified

Food Handlers Certified

Timeline

Bartender

Lettuce Entertain You
09.2022 - 08.2025

Lead Bartender

MML Restaurants
10.2021 - 08.2022

Assistant Manager

Ski Shores
08.2020 - 10.2021

Bachelor of Science - Business Communication

University of North Carolina At Charlotte