Kaitlin Hardy
Clearwater,FL
Summary
A current engineering student with a robust background in hospitality and administrative tasks. Recognized for effectively managing front desk operations, addressing guest needs, and ensuring welcoming environment. Valued team player known for adaptability and commitment to achieving high standards in guest service.
Overview
3
3
years of professional experience
Work History
Front Desk Attendant
Countryside Country Club
03.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized gym, contributing to the overall professionalism of the club.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Coordinated appointment scheduling for personal training and swim lessons.
- Managed incoming phone calls
Summer Intern
Salvo Technologies
07.2023 - 08.2023
- Led automation project targeting improvements in restocking operations.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Attended daily meetings with superiors and captured key action items.
Prep Crew Member
Haven House
08.2022 - 07.2023
- Helped prepare the coffeehouse for the next day.
- Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
- Provided customer service, addressing any concerns or inquiries promptly.
- Implemented proper safety protocols for handling knives and other sharp tools, reducing accidents on the job.
- Acquired skills for on-call barista role
Education
Bachelor of Engineering - Industrial And Systems Engineering
Virginia Tech
Blacksburg, VA05-2028
High School Diploma -
Calvary Christain High School
Clearwater, FL05-2024
Skills
- Strong multitasking
- Problem-solving skills
- Guest relations
- Efficient organization
- Time management
- Customer service expertise
Languages
Spanish
Limited Working
Extracurricular activities
Gamma Phi Beta Sorority, High School Lacrosse, Engineering Club
Timeline
Summer Intern
Salvo Technologies
07.2023 - 08.2023
Front Desk Attendant
Countryside Country Club
03.2023 - Current
Prep Crew Member
Haven House
08.2022 - 07.2023
Bachelor of Engineering - Industrial And Systems Engineering
Virginia Tech
High School Diploma -
Calvary Christain High School
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