Kaitlin Hood
Weber City
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
Work History
Recruiter
Globe Life Liberty National Division
05.2020 - Current
- Making spreadsheets with excel
- Communicating via phone/text/email
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Patient Care Technician
Ballad
12.2019 - 05.2020
- Recording patient information into a computer
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Health Information Assistant
National Healthcare Corporation
11.2018 - 11.2019
- Using Matrix Care and LG, scanning documents into the computer
- Looking at physicians notes and putting ICD 10 codes in when appropriate
- Triple Check, Validation Reports, Med Certs, Admission Austis, Recerts
- Assisted with the development and implementation of departmental policies regarding health information management, ensuring compliance with all relevant guidelines.
- Reduced errors in documentation by thoroughly cross-checking patient information against medical records.
Patient Care Technician
Ballad
04.2018 - 11.2018
- Recording patient information into a computer
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Cashier
Cracker Barrel
11.2015 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Admissions Work Study
Mountain Empire Community College
08.2016 - 04.2018
- File student forms/scan papers into the computer
- Help students apply online
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Education
Health Information Management -
Mountain Empire Community College
Big Stone Gap, VA05.2018
High School Diploma -
Lee High School
Ben Hur, VA05.2015
Skills
- Retail experience
- Motivated self-starter
- Microsoft Excel
- Interview coordination
- Customer service
- Team collaboration
- Effective communication
- Relationship building
- Attention to detail
- Administrative skills
Timeline
Recruiter
Globe Life Liberty National Division
05.2020 - Current
Patient Care Technician
Ballad
12.2019 - 05.2020
Health Information Assistant
National Healthcare Corporation
11.2018 - 11.2019
Patient Care Technician
Ballad
04.2018 - 11.2018
Admissions Work Study
Mountain Empire Community College
08.2016 - 04.2018
Cashier
Cracker Barrel
11.2015 - 08.2018
High School Diploma -
Lee High School
Health Information Management -
Mountain Empire Community College
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