Kaitlin Houck
Summary
Medical Assistant with over 8 years of experience in both clinical and administrative roles, proficient in medical coding, patient scheduling, and PCR systems. Proven track record of managing patient records in optimal and emergency situations. Thorough compliance in medical documentation and billing, ensuring operational efficiency and patient care.
Overview
8
8
years of professional experience
Work History
Medical Assistant– Team Lead
Active foot and ankle care
Troy, OH
05.2020 - 05.2024
- Managed scheduling tasks, ensuring smooth clinic operations
- PCR, EMR, completing and finalizing all clinic documents at the end of each week.
- Answered phone calls, providing excellent customer service
- Performed medical coding, ensuring accuracy and compliance
- Handled billing procedures, contributing to the financial health of the clinic
- Maintained detailed patient charts, ensuring accurate records
- Efficiently manage patient records and ensure accurate billing, enhancing clinic operations.
Medical Assistant
Total Homecare solutions
Remote
08.2020 - 08.2021
- Managed medication distribution, ensuring accurate and timely delivery
- Managed patient records, ensuring accuracy and confidentiality in documentation.
- Enhanced case management efficiency by streamlining processes for quicker patient service.
- Provided critical support in emergency situations, effectively coordinating with medical staff.
- Monitored and reported on security footage, ensuring a safe environment for patients and staff.
- Boosted patient satisfaction by optimizing care coordination and response times.
Front Office Manager
Advanced Foot And Ankle Care
Piqua, OH
08.2017 - 05.2020
- Steered office operations at Advanced Foot and Ankle Care
- Implemented efficient patient scheduling and communication systems
- Administered medical coding and billing procedures
- Preserved patient charts and records meticulously
- Ensured timely acquisition of prior authorizations
Pharmacy Technician
Kroger
Troy, OH
08.2016 - 12.2017
- Enhanced customer experience with efficient payment processing
- Implemented innovative data entry methods
- Collaborated with team to ensure accurate prescription writing
- Managed medication inventory, ensuring accuracy and availability.
- Implemented a new data management system to improve tracking efficiencies.
- Maintained precise medication inventory to ensure optimal stock levels.
Education
Some college - Nursing
Sinclair Community College
Dayton, OH01-2018
Skills
- Experience Administering Injections
- EMR Systems
- Surveillance
- ICD-10
- Vital Signs
- Case Management
- Patient Care
- Epic
- Anatomy Knowledge
- Medical Office Experience
- Hospital Experience
- Medical Coding
- Medical Billing
- Phone Etiquette
- Medical Records
- Medical Scheduling
- Insurance Verification
- Office Management
- Salesforce
- Customer support
- Google Docs
- ERP systems
- Data entry
Timeline
Medical Assistant
Total Homecare solutions
08.2020 - 08.2021
Medical Assistant– Team Lead
Active foot and ankle care
05.2020 - 05.2024
Front Office Manager
Advanced Foot And Ankle Care
08.2017 - 05.2020
Pharmacy Technician
Kroger
08.2016 - 12.2017
Some college - Nursing
Sinclair Community College