Dedicated Customer Service Representative with strong account management and documentation skills. Known for attention to detail and effective team collaboration, providing valuable insights that enhance customer satisfaction.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Customer Service Representative
Hmg carres
Carrollton
09.2023 - 06.2026
Listen to customers questions and concerns and provide answers or
Performed account maintenance tasks to ensure accurate records.
Documentation
Provided feedback to management on customer trends and service issues.
Assembler
Decostar Industries
Carroll, GA
07.2021 - 02.2023
Assembled components following detailed schematics and work instructions.
Inspected finished products for quality assurance and adherence to standards.
Trained new employees on assembly techniques and safety protocols.