Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlin Mcclure

Carrollton,GA

Summary

Dedicated Customer Service Representative with strong account management and documentation skills. Known for attention to detail and effective team collaboration, providing valuable insights that enhance customer satisfaction.

Overview

1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience

Work History

Customer Service Representative

Hmg carres
Carrollton
09.2023 - 06.2026
  • Listen to customers questions and concerns and provide answers or
  • Performed account maintenance tasks to ensure accurate records.
  • Documentation
  • Provided feedback to management on customer trends and service issues.

Assembler

Decostar Industries
Carroll, GA
07.2021 - 02.2023
  • Assembled components following detailed schematics and work instructions.
  • Inspected finished products for quality assurance and adherence to standards.
  • Trained new employees on assembly techniques and safety protocols.

Education

Associate of Arts - Human Resources Development

Colorado Technical University
Colorado Springs, CO
11.2019 - 05.2021

Centra High School
Carrollton , GA

Skills

  • Customer service
  • Account management
  • Documentation
  • Troubleshooting techniques

Certification

  • Osha certification (10)
  • Cpr certified

Timeline

Customer Service Representative

Hmg carres
09.2023 - 06.2026

Assembler

Decostar Industries
07.2021 - 02.2023

Associate of Arts - Human Resources Development

Colorado Technical University
11.2019 - 05.2021

Centra High School
Kaitlin Mcclure