Kaitlin Mickens
Baltimore,Maryland
Summary
To obtain a clinical technician position within the medical field that utilizes my skills, abilities and offers opportunities for advancement toward my career goal of becoming a registered nurse. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Zayed 8 & Zayed 2- Patient Care Technician II
Johns Hopkins Hospital
10.2018 - Current
- Assist with activities of daily living on adults and neonates (bathing, linen change, perineal care, etc.)
- Enhanced patient care with meticulous monitoring of vital signs and health indicators.
- Reduced wait times for test results by efficiently operating advanced diagnostic equipment.
- Supported medical staff during emergency situations, contributing to timely delivery of critical care.
- Increased efficiency of clinical workflows by promptly responding to physician orders and prioritizing tasks appropriately.
- Assisting with patient ambulation and moving patients from stretcher to bed
- Insert intravenous catheters and hanging fluid gravity bolus
- Collecting blood specimens from clients using venipuncture, finger sticks and heel sticks.
- Preform EKG’s and interpret readings
- Insert Foley catheters and removal of Foley catheters
- Set up sterile equipment table for vaginal delivery
- Assists the surgical team in surgical procedures which may include passing instruments, sponges and sutures
- Monitored patients and maintained detailed records for physician review.
Emergency Department-Patient Care Technician
Union Memorial Hospital
06.2021 - 01.2023
- Monitor patients’ vital signs per physician’s orders
- Insert intravenous catheters and collecting blood specimens
- Preform EKG’s and interpret readings
- Assist with activities of daily living on adults and neonates (bathing, linen change, perineal care, etc.)
- Preform Eye exams on patients
- Assist with Ortho supplies teaching and patient application (knee immobilizer, boots, crutches etc.)
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
Osler 5- Clinical Customer Service Representative
Johns Hopkins Hospital
05.2016 - 10.2018
- Address a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner on a medicine and research unit
- Document within Epic computer system and ensure proper record retention for 14+ patients
- Answer patient call bells and assist with non-clinical needs of patients
- Execute supply orders for a staff of 10+ medical staff
- Assist in fulfilling patient prescription orders
- Verify diet orders and assisting patients with ordering meals
- Facilitated successful communication between patients and healthcare providers by acting as a liaison when necessary, ultimately improving care coordination.
- Reduced wait times for callers by efficiently handling high call volumes and effectively prioritizing tasks.
Education
CNA Certification -
American Red Cross
Baltimore, MD12.2022
Patient Care Technician - undefined
Baltimore City Community College
Baltimore, MD08.2018
High School Diploma - undefined
Paul Laurence Dunbar High School
Baltimore, MD05.2014
Skills
- Proficient in Microsoft Office; Word, Power point, Excel, and EPIC medical system
- Able to prioritize needs of the unit, patient and family to achieve best outcome and work performance
- Always willing to go the extra step to help get work done and deliver exceptional customer service
- Conveying a positive work attitude to help the staff morale
- Able to function effectively under emergency/intense conditions
- Ability to scrub and maintain aseptic technique
- CPR certification
- Healthy meal preparation
- Proficent in IV insertion
- Phlebotomy techniques
Certification
- Healthcare CPR & First Aid Jan 2026
- JHH Medical Terminology- Basic May 2016
Timeline
Emergency Department-Patient Care Technician
Union Memorial Hospital
06.2021 - 01.2023
Zayed 8 & Zayed 2- Patient Care Technician II
Johns Hopkins Hospital
10.2018 - Current
Osler 5- Clinical Customer Service Representative
Johns Hopkins Hospital
05.2016 - 10.2018
Patient Care Technician - undefined
Baltimore City Community College
High School Diploma - undefined
Paul Laurence Dunbar High School
CNA Certification -
American Red Cross
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