Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Miller

Hagerstown,MD

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

12
12
years of professional experience

Work History

Scheduler

Gastroenterology Associates
10.2023 - Current

Medical records, Scheduling Appointments, Updating demographics and Insurances, Scanning Path Reports, Op Reports. Mailing patient packets.

Medical Front Office Receptionist

Middletown Valley Family Medicine
03.2020 - 05.2023

Adhered to strict HIPAA guidelines to protect patient privacy.


Organized paperwork such as charts and reports for office and patient needs.


Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.


Helped patients complete necessary medical forms and documentation.


Scheduling Appointments


Referrals


Updating patients demographics, Insurances


Phones

Medical Office Receptionist

Advanced Surgery Center LLC
03.2013 - 11.2018

Answered incoming calls, Greeting patients and those accompanying the patients, confirming patient's appointments.


Prepared charts for patient appointments.


Assisted patients in completing medical forms and collecting fees as per insurance protocols.


Responsible for assuring the readiness of the reception area, opening the building at the designated time.


Answered multiple telephone lines, taking messages and directing calls


Billing/Data Entry

Advanced Surgery Center
02.2012 - 03.2013

Entered Insurance data into patient's records.


Organized and filing patient's records.


Assisted with entering scheduled procedures in the electronic medical records, EndoPro


Prepared patient's charts for the following day.


Entry of billing/charges into electronic medical records, Medisoft.


Scanned patient's charts.



Education

High School Diploma -

South Hagerstown High School
Hagerstown, MD
06.2011

Skills

  • Excellent Communication Skills
  • Good Penmanship
  • Proficient Organizational Skills
  • Efficient Time Management
  • Computer Skills

Timeline

Scheduler

Gastroenterology Associates
10.2023 - Current

Medical Front Office Receptionist

Middletown Valley Family Medicine
03.2020 - 05.2023

Medical Office Receptionist

Advanced Surgery Center LLC
03.2013 - 11.2018

Billing/Data Entry

Advanced Surgery Center
02.2012 - 03.2013

High School Diploma -

South Hagerstown High School
Kaitlin Miller