Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breeanna Guin

Hamilton,MS

Summary

Experienced individual with extensive knowledge of medical regulations and policies. Competent in organizing charts, collecting medical history, and preparing patient rooms.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Gastroenterology Associates
04.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Requested and obtained referral records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.

Patient Relations Referral Specialist

Gastroenterology Associates
06.2024 - 04.2025
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Scheduled appointments with specialists on behalf of clients.
  • Assisted with completion of referral forms and verified data accuracy and completion
  • Responded to patient inquiries to offer timely updates regarding referral status.

Patient Relations Specialist

Gastroenterology Associates
01.2024 - 06.2024
  • Stayed calm under pressure and successfully dealt with difficult situations.
  • Answered incoming calls and scheduled appointments.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Provided excellent customer service to patients and medical staff.
  • Facilitated communication between patients and various departments and staff.
  • Verified patient insurance eligibility and entered patient information into system.
  • Trained new staff on filing, phone etiquette and other office duties.

Food Expeditor/Cashier/Server

Sweet Peppers Deli
08.2022 - 01.2024
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with carry-out service.
  • Provided attentive service and proactively assessed guest needs.
  • Engaged in suggestive selling and other sales techniques.
  • Completed training and was certified on multiple kitchen lines, and front of the house.

Food Expeditor/Cashier

Subway
10.2021 - 01.2022
  • Established rapport with customers by providing friendly and attentive service.
  • Processed payments for orders and provided customers with change.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Monitored dining room inventory and replenished as necessary.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.

Education

Associate of Arts - Psychology

East Mississippi Community College
Columbus, MS
05-2024

Skills

  • Patient-focused care
  • Medical office administration
  • Check-in coordination
  • Medical terminology knowledge
  • Direct patient care
  • Medical records management
  • Appointment scheduling
  • Multitasking and organization
  • Vital sign recording

Timeline

Medical Assistant

Gastroenterology Associates
04.2025 - Current

Patient Relations Referral Specialist

Gastroenterology Associates
06.2024 - 04.2025

Patient Relations Specialist

Gastroenterology Associates
01.2024 - 06.2024

Food Expeditor/Cashier/Server

Sweet Peppers Deli
08.2022 - 01.2024

Food Expeditor/Cashier

Subway
10.2021 - 01.2022

Associate of Arts - Psychology

East Mississippi Community College

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