Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Section name
Languages
Timeline
Server
Open To Work

Kaitlin Miller

Bartlett

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

ServerBartenderCustomer Service CashierCustomer Service Representative

Work Type

Part Time

Location Preference

On-SiteRemote
Location: Bartlett, USElgin, ILHanover Park, IL
Open to relocation: Yes

Salary Range

$10/hr - $1000/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionHealthcare benefits

Summary

I have over 10 years in the service industry and customer service, in that will also come with bar experience of over 6 years.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Rookies Sports Bar and Grill
Hoffman Estates, IL
11.2021 - 03.2026
  • I've been table severing here for over a year and my duties are to greet guests, take my tables orders, make sure everyone is happy and having a good time, checking on them , then when they are finished I simply ask if they are ready for the check or if they just wanna sit and hangout for a bit.
  • I was a Bar server there for over a year and my duties were almost the same other then I got to make drinks and also learn what guests like to drink and have more conversations with them.
  • Greeted customers
  • Took food and drink orders
  • Served meals
  • Served Drinks
  • Checked on customers frequently
  • Handled 6-7 tables daily
  • Handled a horseshoe bar by myself at times
  • Worked at a restaurant and bar

Bartender

Prairie station pub
Hanover Park, IL
06.2023 - 07.2024
  • To start off I always go inside and get my box and make sure it’s counted to 150. I make sure the bar is always set up if I’m coming in the afternoon and if I’m at night I make sure everything is cleaned and locked up before I leave. I always try to make people that come in as comfortable as they can be so that they want to come back.
  • Greeting
  • Provided exceptional customer service, resolving issues promptly and effectively.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Server/Bartender

Main Event Entertainment
Hoffman Estates, IL
09.2018 - 11.2022
  • My duties consist of serving guests with either beer or mixed drinks of their choice and also food. They can either order off of our menu or with any other liquor we have in the restaurant. We as a team cut fruit, at the end of the day we clean up all the marts, clean up the bar, mop the floors, and make sure the bar is stocked and cleaned for the next day.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Delivered exceptional customer service in fast-paced environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/Bartender

Twin Eagles
West Chicago, IL
06.2018 - 02.2020
  • My duties consisted of me greeting anyone that came in the door. Either asking them what they wanted to drink if I didn’t already know what they drink, also telling them about any specials we had. On pool days I would have the pool tables ready for them to play and with the quarters, also any paperwork they needed
  • Collaborated with kitchen staff to optimize food presentation and quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server/Bartender

Tap House Grill
Hanover Park, IL
09.2017 - 02.2019
  • My duties consist of greeting costumers at their table, telling them about the specials we have, taking their orders, putting the orders into the computer for the cooks to make, take the food to the costumers, check on them, and cash them out when they are ready. As a bartender my duties would be to make sure everyone at my bar would be okay and happy and at the end of the day I would make sure everything was stocked and cleaned before I would leave.

Cashier/Customer Service

Panera Bread
Ganeva, Illinois
11.2016 - 11.2017
  • My duties consists of handling cash, taking orders, getting pastries or bagels, and making sure customers are all well taken care of. I can also do many other positions such as barista, drive through cashier, sandwich, and running orders.

Waitress

MOD Pizza
Bloomingdale, IL
11.2015 - 04.2016
  • My service duties consisted of greeting customers, waiting on customers, taking ingredients order, stocking table contents, and cleaning surface surroundings. At the end of the shift day, I would help clean floors, tables, and bathrooms getting everything set for the next day.

Sales Associate

Fashion Bug
Elgin, IL
07.2011 - 08.2012
  • My duties consist of personally greeting with a smile, using the cash register, adjusting returns, mark downs, inventory, stocking merchandise, on-line ECON along with opening and closing of the store.

Education

None - Art

Elgin Community College
Elgin, IL
01-2011

BA - Media arts and animation

Art Institute
Schaumburg, IL
01-2012

High school diploma - Basic

South Elgin High School
South Elgin, IL
01-2011

Skills

  • Waitress
  • Hostess
  • Customer service
  • Restaurant Server
  • Host
  • Barback
  • Bartending
  • Barista Experience
  • Coffee Experience
  • Professionalism
  • Upselling
  • Safe food handling
  • High volume dining
  • Food safety
  • Restaurant experience
  • Point of sale (POS) system operations

Certification

  • Bassett
  • May 2016 to May 2019
  • Beverage alcohol sellers and servers education and training (basset)
  • License No. 5A-0110606
  • Food Handler

Section name

Authorized to work in the US for any employer

Languages

English
Native or Bilingual

Timeline

Bartender

Prairie station pub
06.2023 - 07.2024

Server

Rookies Sports Bar and Grill
11.2021 - 03.2026

Server/Bartender

Main Event Entertainment
09.2018 - 11.2022

Server/Bartender

Twin Eagles
06.2018 - 02.2020

Server/Bartender

Tap House Grill
09.2017 - 02.2019

Cashier/Customer Service

Panera Bread
11.2016 - 11.2017

Waitress

MOD Pizza
11.2015 - 04.2016

Sales Associate

Fashion Bug
07.2011 - 08.2012

High school diploma - Basic

South Elgin High School

None - Art

Elgin Community College

BA - Media arts and animation

Art Institute

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