Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin O’Reilly

New Brunswick,NJ

Summary

Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.

Overview

4
4
years of professional experience

Work History

Ichiban Hostess

Ichiban Steakhouse & Sushi Bar
03.2022 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Restaurant Team Member

Chick-fil-A
03.2021 - 09.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

Bachelor of Science - Nursing

Rutgers New Brunswick
New Brunswick, NJ
05-2026

Skills

  • Customer service

Timeline

Ichiban Hostess

Ichiban Steakhouse & Sushi Bar
03.2022 - 09.2024

Restaurant Team Member

Chick-fil-A
03.2021 - 09.2021

Bachelor of Science - Nursing

Rutgers New Brunswick

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