Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Annika Evensen

Leesburg,VA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Hostess/Bar Hostess

Tuscarora Mill Restaurant
08.2022 - Current
  • Greet and interact with restaurant guests while escorting them to their tables for memorable dining experience
  • Be first point of contact for restaurant guests while providing excellent customer service and being available to answer any questions
  • Worked as part of bar and serving staff by assisting servers and bartenders with any help needed throughout shift such as restock and rolling silverware
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Ability to use OpenTable computer system

Hostess

Leesburg Public House
08.2020 - 08.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Run out to deliver curbside orders to customers while also handling credit and cash transactions
  • Help out fellow staff members with tasks that may need to be completed during shift
  • Buss tables as needed.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Loudoun County High School
Leesburg, VA
06.2022

Skills

  • Excellent time management skills
  • Customer Service
  • Effective Multitasking
  • Flexible and Adaptable
  • High-volume dining
  • Exceptional communication
  • Guest Greeting and Seating
  • Seating arrangements
  • Customer-Oriented

Community Service

  • Participated in senior year Captains Outreach community service program
  • During the project, assisted PE teachers at local middle school by helping to run games, participated in sports, and supervise students

Timeline

Hostess/Bar Hostess

Tuscarora Mill Restaurant
08.2022 - Current

Hostess

Leesburg Public House
08.2020 - 08.2022

High School Diploma -

Loudoun County High School

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Annika Evensen