Kaitlin Roberts
Columbus,OH
Summary
Detail-oriented merchandising specialist with a proven track record in product placement, optimized inventory management, and enhanced customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shopper
Instacart
03.2024 - 03.2026
- Executed daily order fulfillment with precision and attention to detail.
- Navigated store layouts efficiently to locate items quickly for customer satisfaction.
- Utilized mobile applications for real-time communication and task updates effectively.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Adapted to changing customer preferences, ensuring appropriate substitutions when necessary.
Retail Merchandising Specialist
Apollo Retail Specialists
03.2025 - 04.2025
- Developed and executed merchandising strategies to enhance product visibility and drive sales.
- Coordinated in-store promotions and displays to align with seasonal trends and customer preferences.
- Analyzed inventory levels and sales data to optimize stock placement and reduce overstock situations.
- Collaborated with cross-functional teams to ensure alignment on product launches and marketing initiatives.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Arranged consistent shelves, bins, and racks at several locations by following established planograms.
Merchandise Manager
Macy's
04.2021 - 08.2021
- Managed inventory levels, ensuring optimal stock availability and minimizing excess product.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Ensured seamless integration of new products into existing assortments through thorough analysis of customer preferences and market trends.
- Analyzed sales trends to develop effective merchandising strategies that increased customer engagement.
- Collaborated with cross-functional teams to coordinate promotional events and enhance in-store displays.
- Trained team members on visual merchandising standards and product knowledge to improve customer service.
Education
Fashion Marketing
Columbus State Community College
Columbus, OHHigh School Diploma -
Centennial High School
Columbus, OH06.2008
Skills
- Product knowledge
- Visual merchandising
- Brand marketing
- Product placement
- Display building
- Reliable and punctual
- Friendly and outgoing
- Merchandise planning
- Pricing and signage updates
- Plan-o-gram implementation
- Floor set design
- Detail-oriented mindset
Certification
- Certified Supply Chain, Inventory, & Logistics Specialist [National Retail Federation Foundation]
- Certified Customer Service & Sales Specialist [National Retail Federation Foundation]
- Retail Industry Fundamentals Specialist [National Retail Federation Foundation]
- OSHA 10 Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Limited Working
Timeline
Retail Merchandising Specialist
Apollo Retail Specialists
03.2025 - 04.2025
Shopper
Instacart
03.2024 - 03.2026
Merchandise Manager
Macy's
04.2021 - 08.2021
Fashion Marketing
Columbus State Community College
High School Diploma -
Centennial High School