Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaitlin Roberts

Columbus,OH

Summary

Detail-oriented merchandising specialist with a proven track record in product placement, optimized inventory management, and enhanced customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shopper

Instacart
03.2024 - 03.2026
  • Executed daily order fulfillment with precision and attention to detail.
  • Navigated store layouts efficiently to locate items quickly for customer satisfaction.
  • Utilized mobile applications for real-time communication and task updates effectively.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Adapted to changing customer preferences, ensuring appropriate substitutions when necessary.

Retail Merchandising Specialist

Apollo Retail Specialists
03.2025 - 04.2025
  • Developed and executed merchandising strategies to enhance product visibility and drive sales.
  • Coordinated in-store promotions and displays to align with seasonal trends and customer preferences.
  • Analyzed inventory levels and sales data to optimize stock placement and reduce overstock situations.
  • Collaborated with cross-functional teams to ensure alignment on product launches and marketing initiatives.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Arranged consistent shelves, bins, and racks at several locations by following established planograms.

Merchandise Manager

Macy's
04.2021 - 08.2021
  • Managed inventory levels, ensuring optimal stock availability and minimizing excess product.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Ensured seamless integration of new products into existing assortments through thorough analysis of customer preferences and market trends.
  • Analyzed sales trends to develop effective merchandising strategies that increased customer engagement.
  • Collaborated with cross-functional teams to coordinate promotional events and enhance in-store displays.
  • Trained team members on visual merchandising standards and product knowledge to improve customer service.

Education

Fashion Marketing

Columbus State Community College
Columbus, OH

High School Diploma -

Centennial High School
Columbus, OH
06.2008

Skills

  • Product knowledge
  • Visual merchandising
  • Brand marketing
  • Product placement
  • Display building
  • Reliable and punctual
  • Friendly and outgoing
  • Merchandise planning
  • Pricing and signage updates
  • Plan-o-gram implementation
  • Floor set design
  • Detail-oriented mindset

Certification

  • Certified Supply Chain, Inventory, & Logistics Specialist [National Retail Federation Foundation]
  • Certified Customer Service & Sales Specialist [National Retail Federation Foundation]
  • Retail Industry Fundamentals Specialist [National Retail Federation Foundation]
  • OSHA 10 Certified

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Limited Working

Timeline

Retail Merchandising Specialist

Apollo Retail Specialists
03.2025 - 04.2025

Shopper

Instacart
03.2024 - 03.2026

Merchandise Manager

Macy's
04.2021 - 08.2021

Fashion Marketing

Columbus State Community College

High School Diploma -

Centennial High School