David Snodgrass
Chesterton,IN
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Property Manager
Silver Edge Property Management
02.2025 - 05.2025
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Exercised direct supervision over property staff.
- Oversaw daily operations, maintenance, and administration of various buildings.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Property Manager
State Of Indiana Department of Natural Resources
06.2021 - 02.2024
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Conducted periodic inspections of properties to ensure compliance with safety regulations.
- Managed financial operations including revenue collection from fees and admissions and tracking expenses associated with operating the park.
- Provided customer service assistance to guests at the park entrance or during special events.
- Created detailed reports on budgeting, staffing needs, maintenance requirements.
- Developed and implemented policies, procedures, and safety regulations to ensure a safe environment for visitors.
Assistant Property Manager
State Of Indiana Department of Natural Resources
06.2016 - 06.2021
- Administered first aid in emergency situations.
- Trained workers in company procedures or policies.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Collaborated with other departments within city government in order to maintain consistency across parks in terms of services offered and standards followed.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Collaborated with community organizations, businesses, schools and other stakeholders to enhance programming opportunities at the park.
- Advised senior management on issues relating to parks maintenance, operations or capital improvements projects.
- Resolved customer complaints regarding worker performance or services rendered.
- Provided training to new employees on proper use of equipment and safety protocols.
- Ensured compliance with local laws, regulations and ordinances related to parks management.
- Recognized by management for providing exceptional customer service.
- Operated equipment and machinery according to safety guidelines.
Property Security Officer
State Of Indiana Department of Natural Resources
04.2008 - 06.2016
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Assisted with crowd control during large events held at the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Education
Bachelor of Science - Outdoor Recreation, Parks, And Human Ecology
Indiana University
05.2016
Skills
- Supplier relationship management
- Oversight of financial allocations
- Financial analysis and reporting
- Compliance management
- Strong verbal communication
- Employee development
- Collaborative team management
- Proficient in conflict management
- Performance assessment
- Property management
- Customer service expertise
Timeline
Property Manager
Silver Edge Property Management
02.2025 - 05.2025
Property Manager
State Of Indiana Department of Natural Resources
06.2021 - 02.2024
Assistant Property Manager
State Of Indiana Department of Natural Resources
06.2016 - 06.2021
Property Security Officer
State Of Indiana Department of Natural Resources
04.2008 - 06.2016
Bachelor of Science - Outdoor Recreation, Parks, And Human Ecology
Indiana University
Training
- Service State Park Style
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