Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Garcia

Fontana,CA

Summary

At Mango Tree Apartments, I excelled as a Property Manager, leveraging my expertise in property management and customer service to enhance tenant satisfaction and optimize property performance. Through strategic analysis and effective supplier negotiations, I significantly improved operational efficiency. My proactive approach to compliance and tenant communication fostered a safe, engaging community environment.

Diligent property manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.

Overview

11
11
years of professional experience

Work History

Property Manager

Mango Tree Apartments
05.2013 - 10.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Education

ECE Degree - Early Childhood Care And Education

Northwest Career College
Pomona, CA
01-1996

Skills

  • Property management
  • Accounts Receivable Coordination
  • Property inspections
  • Customer Service Expertise
  • Tenant Communication
  • Property Inspection Management
  • Supplier Relationship Management
  • Strategic Analysis
  • Analytical Problem-Solving
  • Client Engagement Skills
  • Property Viewings
  • Compliance Code Management

Timeline

Property Manager

Mango Tree Apartments
05.2013 - 10.2024

ECE Degree - Early Childhood Care And Education

Northwest Career College
Felicia Garcia