Kaitlin Templeton
Leander,USA
Summary
Dynamic Sales Associate with 7 years of experience in retail environments, adept at managing transactions and enhancing customer experiences. Executed promotional strategies to increase sales, resulting in higher customer retention and store performance. Seeking to leverage strong sales and customer service skills to drive revenue growth and customer satisfaction in future retail roles. Willing to relocate to: Austin, TX
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Pigtails & Crewcuts
Cedar Park, TX
06.2025 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointment scheduling for clients, optimizing daily workflow efficiency.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and welcoming reception area to enhance guest experience.
Sales Associate/Cashier
Big Lots
Trexlertown, PA
06.2019 - 01.2025
- Facilitated efficient customer service experiences by adeptly managing transactions and addressing inquiries, contributing to an improved shopping environment and repeat business.
- Executed promotional initiatives and upselling techniques to optimize sales opportunities, enhancing overall store performance and customer engagement.
- Administered inventory management processes, ensuring accurate stock levels and seamless product restocking to maintain uninterrupted sales flow.
Print Shop Associate
Lehigh Career & Technical Institute
Schnecksville, PA
06.2018 - 08.2018
- Operated and maintained Heidelberg presses, ensuring high-quality print production while effectively managing color matching using Pantone systems.
- Coordinated workflow scheduling to maximize efficiency in print operations, ensuring timely delivery of projects and consistency in quality assurance standards.
- Assessed print specifications and collaborated with graphic designers to refine and approve proofs, aligning with customer requirements and enhancing overall print output quality.
- Implemented advanced print production techniques, resulting in a significant reduction of material wastage and increased sustainability within daily operations.
Print Center Associate
Cedar Crest College
Whitehall Township, PA
04.2016 - 06.2017
- Operated high-volume digital printing presses and collaborated with graphic design teams to ensure the production of high-quality marketing materials, meeting project deadlines.
- Oversaw maintenance and troubleshooting of printing equipment, ensuring seamless operation and minimizing downtime, while aligning production processes with design specifications for optimal output quality.
- Managed inventory and procurement of printing materials, ensuring cost-effective resources while maintaining adequate stock levels to support continuous production operations.
Education
High School Diploma -
Lehigh Career & Technical Institute
Schnecksville, PA06-2019
High school or equivalent - undefined
Parkland High School
Allentown, PA06-2019
Associate of Arts - Graphic Design
Austin Community College
Austin, TX09-2027
Skills
- Sales Associate
- Retail Sales
- Adobe Creative Suite
- Word Adobe Indesign (3 years)
- Microsoft Office
- Time management
- Adobe Illustrator (2 years)
- Quality Assurance Photo editing
- Vendor Management
- Adobe Lightroom
- Client Relations
- Photography
- Adobe Photoshop (3 years)
- Microsoft Word
- Organizational skills
Timeline
Front Desk Receptionist
Pigtails & Crewcuts
06.2025 - Current
Sales Associate/Cashier
Big Lots
06.2019 - 01.2025
Print Shop Associate
Lehigh Career & Technical Institute
06.2018 - 08.2018
Print Center Associate
Cedar Crest College
04.2016 - 06.2017
High school or equivalent - undefined
Parkland High School
High School Diploma -
Lehigh Career & Technical Institute
Associate of Arts - Graphic Design
Austin Community College