Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlin Tolbert

Bluff City,TN

Summary

Dynamic sales representative with a proven track record at Washnroll, excelling in customer relations and tailored product recommendations. Skilled in staff training and interpersonal communication, I enhance customer satisfaction through engaging service and efficient transactions. Committed to delivering exceptional experiences while leveraging sales techniques to drive results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Representative

Washnroll
Bristol, TN
02.2025 - Current
  • Greeted customers and assessed their needs to provide tailored product recommendations.
  • Demonstrated product features and benefits to enhance customer understanding and engagement.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Engaged in training sessions to learn about company products and sales techniques for improved performance.

Front End Cashier

Burger King
Piney Flats, TN
08.2024 - 02.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of front counter and dining area.
  • Assisted in training new cashiers on procedures and best practices.

CNA

NHC Healthcare
Bristol, VA
05.2017 - 04.2022
  • Provided compassionate patient care, ensuring comfort and safety in daily activities.
  • Assisted nursing staff with patient assessments, contributing to tailored care plans.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Educated patients on health management, enhancing understanding of care procedures.

Front End Cashier

KFC
Bristol, TN
05.2015 - 04.2017
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Monitored inventory levels for front-end supplies, reporting shortages to management.
  • Adhered to safety and sanitation standards, ensuring compliance at all times.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.

Education

High School Diploma - General Studies

Sullivan East Highschool
Bluff City, TN
05.2017

Skills

Customer service

Customer relations

Customer relationship building

Interpersonal communication skills

Staff training

Sales

Certification

CNA certificate

Timeline

Sales Representative

Washnroll
02.2025 - Current

Front End Cashier

Burger King
08.2024 - 02.2025

CNA

NHC Healthcare
05.2017 - 04.2022

Front End Cashier

KFC
05.2015 - 04.2017

High School Diploma - General Studies

Sullivan East Highschool
Kaitlin Tolbert