Kaitlyn Purisima
Kalāheo,HI
Summary
Driven professional with proven expertise in hospitality service and time management, demonstrated during roles at Raymond Dick and Bailey Fang. Excelled in high-volume dining settings, enhancing guest satisfaction through efficient POS system operation and effective public speaking. Achieved notable improvements in service delivery by prioritizing customer experience and operational efficiency.
Overview
1
1
year of professional experience
Work History
Hospitality Greeter
Raymond Dick
2360 Kiahuna Plantation Dr, Koloa, HI 96756
04.2023 - 08.2023
-Provided patrons with estimated waiting times during peak service hours.
-Monitored seating area.
-Answered phone calls to take orders, give information and document reservations.
-Provided adequate supply of place setting for tables and miscellaneous supplies for work stations to last throughout assigned shift
-assisted guests to their tables
Cashier
Bailey Fang
4454 Nuhou St Suite 419, Hokulei Village, Lihue, K
10.2022 - 05.2023
-Used POS system to enter orders, process payments, and issue receipts.
-Reconciled cash drawer at beginning and end of each shift.
-Maintained current knowledge of store promotions and highlighted sales to customers
-Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
-made customers' shave ice
Education
High School Diploma -
Kauai Community College
Lihue, HI04.2005
Skills
- Time Management
- Hospitality service expertise
- High-volume Dining
- Operate Cash register/POS system
- Guest satisfaction
- Public Speaking
Timeline
Hospitality Greeter
Raymond Dick
04.2023 - 08.2023
Cashier
Bailey Fang
10.2022 - 05.2023
High School Diploma -
Kauai Community College