Kaitlyn Adams
Denton
Summary
I’m a 20-year-old mother of two—a 3-year-old son and a 1-year-old daughter. Family is my top priority, and I take pride in staying organized and managing responsibilities effectively. I am organized, reliable, and consistently strive to perform at my best. I am still exploring career paths and am eager to grow professionally and gain valuable experience. I am friendly, hardworking, and always ready to support my team and take on new challenges.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Supervisor/Cashier
Kroger
Denton
10.2025 - Current
- Supervised cashiers to ensure efficient checkout operations.
- Trained new cashiers on register systems and customer service protocols.
- Managed cash register operations and maintained accurate cash drawers.
- Resolved customer inquiries and complaints with professionalism and care.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
Cashier
Walmart
Corinth
01.2024 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization at checkout areas.
- Managed cash drawers, ensuring accurate cash handling procedures.
- Handled returns and exchanges according to store policy guidelines.
- Trained new cashiers on processes and customer interaction techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Front Desk Receptionist/Lifeguard/Swim Instructor
Emler swim school
Flower Mound
10.2022 - 02.2024
- Greeted and assisted clients upon arrival at swimming facility.
- Managed phone calls and scheduled swim lessons for families.
- Provided information about swim programs and class availability to parents.
- Processed payments and handled registration for new students.
- Coordinated communication between parents, instructors, and management staff.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Instructed swimming techniques to diverse age groups in structured lessons.
- Developed lesson plans tailored to individual skill levels and goals.
- Monitored students' progress and provided constructive feedback regularly.
- Monitored pool area for safety and compliance with regulations.
- Responded quickly to emergencies and performed rescues as needed.
- Maintained constant surveillance of patrons in the swimming area at all times.
Costumer service/Front End Team Lead
American Eagle Outfitters, Inc
Denton
09.2021 - 11.2022
- Led front-end team in delivering exceptional customer service experiences.
- Managed daily operations to ensure efficient workflow and task completion.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Assisted customers in product selection and provided personalized service.
- Maintained organized merchandise displays to enhance customer experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored inventory levels and restocked shelves as needed.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Winfree Academy
Lewisville, TXSkills
- Organized
- Friendly
- Positive
- Reliable
- Good time management
- CPR certified
- First Aid certified
- Lifeguard training
Languages
English
Professional
Certification
- CPR
- AED
- First aid
Timeline
Supervisor/Cashier
Kroger
10.2025 - Current
Cashier
Walmart
01.2024 - 09.2025
Front Desk Receptionist/Lifeguard/Swim Instructor
Emler swim school
10.2022 - 02.2024
Costumer service/Front End Team Lead
American Eagle Outfitters, Inc
09.2021 - 11.2022
Winfree Academy